Cardiovascular Territory Account Specialist-Salisbury, MD
About The Position
This field-based and remote role supports key accounts within an assigned geography. The Territory Account Specialist is the primary point of contact for accounts and Health Care Providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and uses clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position does not offer relocation support or visa sponsorship. Candidates must live within the territory or within a reasonable daily commuting distance of 50 miles from its border. Travel of 60–80% across a broad geography is required. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. The role includes initial training, including home study limited to eight hours per day and forty hours per week.
Requirements
- Bachelor’s degree from a four-year college or university.
- Recent experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from complex sales settings such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B are also considered.
- Demonstrated consistent high performance and experience navigating and selling to large accounts and key customers.
- Self-starter with analytical ability to identify, prioritize, and apply relevant information to solve customer problems.
- Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
- Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
- Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
- Fully valid and unrestricted driver’s license; driving is an essential function of the role.
- Experience varies by level: Territory Account Specialist requires 2+ years; Senior Territory Account Specialist requires 5+ years; Executive Territory Account Specialist requires 10+ years in relevant industries or similarly complex sales roles within the last five years.
- For Associate Territory Account Specialist, applicants may qualify with limited prior sales experience or with 4+ years of military service in a leadership capacity after recently separating from the U.S. military.
- Ability to collaborate cross-functionally in a matrix environment and communicate clinical product information for Territory, Senior, and Executive levels.
- For Associate-level opportunities, ability to collaborate, work cross-functionally, and communicate product information effectively.
Nice To Haves
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
- For Associate-level candidates: experience in the two-year Novartis Sales Internship Program or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.
Responsibilities
- Navigate and resolve account challenges with effective, tailored solutions.
- Build a strategic territory plan aligned with shared priorities and use insights and tactics to drive product demand and improve patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
- Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
- Analyze territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs.
- Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.
Benefits
- Health, life, and disability benefits.
- 401(k) with company contribution and match.
- Vacation, personal days, holidays, and other leaves.
- Performance-based cash incentive.
- Depending on role level, eligibility to be considered for annual equity awards.
- Comprehensive benefits package and a generous time-off package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
