Cardiac Rhythm Management Clinical Specialist - Atlanta, GA
About The Position
The Cardiac Rhythm Management (CRM) Clinical Specialist provides technical, educational, operational, and sales support to help the district meet CRM sales and customer-service objectives. The role supports CRM therapies and products, including pacing, defibrillation, and remote monitoring solutions, and applies comprehensive field training to support clinicians and patient outcomes. The position supports the Atlanta territory. The specialist must reside within the assigned area, travel regularly to customer accounts, and be available for urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require. Extensive territory travel and independent driving are required, approximately 80% of the time. A valid driver's license, active auto insurance, and a driving record that meets company standards are required. The work includes supporting devices and therapies, educating customers and colleagues, coordinating operational needs, and collaborating with sales partners. Physical duties include frequent two-handed lifting of up to 40 pounds, sitting, standing, and walking for 8 or more hours per day, and regularly bending, stooping, squatting, and maintaining balance. The role involves clinical-environment exposure to eye protection requirements, infectious disease, and radiation, and wearing 7–9 pounds of lead for extended periods. Employees use computers and mobile devices and need the vision capabilities required for patient care and field responsibilities.
Requirements
- High school diploma and at least 6 years of work experience; or an associate degree and at least 4 years of work experience; or a bachelor's degree and at least 2 years of work experience.
- Qualifying work experience must be in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing.
- Must reside within the assigned Atlanta territory.
- Must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
- Valid driver's license, active auto insurance, and a driving record that meets company standards.
- Ability to meet the physical demands described, including frequent two-handed lifting up to 40 pounds and extended periods of sitting, standing, walking, and wearing lead.
- For a baccalaureate degree earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
Nice To Haves
- Bachelor's degree in nursing, life sciences, or biomedical engineering.
- At least 2 years of experience in a cath lab, EP lab, or hospital/clinic, with cardiology knowledge.
- Thorough working knowledge of medical terminology and the medical device industry.
- Expertise with Microsoft tools and other applications, such as Salesforce.com.
- Ability to meet vendor credentialing requirements.
- Ability to coordinate and participate in numerous tasks or projects in a fast-paced environment, stay organized, and meet deadlines.
Responsibilities
- Provide technical support for CRM devices and therapies by performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
- Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
- Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
- Support the onboarding and development of new Clinical Specialists and Sales Representatives.
- Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
- Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
- Maintain technical expertise on new CRM products, therapies, solutions, and patient management offerings.
- Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Global well-being program
- Sales incentive plan
- 401(k) plan with employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
- Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
