Cardiac Rhythm Management Clinical Specialist - Atlanta, GA

Medtronic•Atlanta, GA

7d•$72,000 - $90,000

About The Position

Provide technical, educational, operational, and sales support to help the district meet Cardiac Rhythm Management (CRM) sales and customer service objectives. The role supports CRM devices and therapies, including pacing, defibrillation, and remote monitoring solutions, and requires regular travel to customer accounts within the assigned territory. Candidates must reside within the assigned area and be available for urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require. The posting identifies the territory as Baltimore, while the title lists Atlanta, GA. The position involves extensive territory travel, frequent independent driving, and work in clinical environments. A valid driver's license, active auto insurance, and a driving record meeting company standards are required. The role also has physical demands and potential exposure to infectious disease and radiation, as detailed in the responsibilities. The U.S. base salary range is $72,000–$90,000, and the position is eligible for a Sales Incentive Plan. Medtronic describes a range of benefits and compensation programs for eligible regular employees. Sponsorship for U.S. work authorization is offered only for Principal-level roles and above; roles below that level require unrestricted U.S. work authorization at hire and throughout employment.

Requirements

High school diploma and at least 6 years of work experience in healthcare, field sales, or work involving complex mathematics, mechanical concepts, science, or computing; OR an associate degree and at least 4 years of such experience; OR a bachelor's degree and at least 2 years of such experience.
Reside within the assigned territory and travel regularly to customer accounts.
Be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
Valid driver's license, active auto insurance, and a driving record that meets company standards.
Meet the position's physical demands, including frequent two-handed lifting up to 40 lbs., extended periods of sitting, standing, and walking, and regular bending, stooping, squatting, and balancing.
Work effectively in clinical environments involving eye protection, infectious disease, radiation, and wearing 7–9 lbs. of lead for extended periods.
For work authorization, possess unrestricted U.S. work authorization at the time of hire and for the duration of employment; sponsorship is not offered for roles below Principal level.
For baccalaureate degrees earned outside the United States, hold a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

Bachelor's degree in nursing, life sciences, or biomedical engineering.
2+ years of experience in a cath lab, EP lab, hospital, or clinic with cardiology knowledge.
Thorough working knowledge of medical terminology and the medical device industry.
Expertise with Microsoft tools and other applications, such as SalesForce.com.
Ability to meet vendor credentialing requirements.
Ability to coordinate or participate in numerous tasks and projects in a fast-paced, organized manner while meeting deadlines.

Responsibilities

Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, troubleshooting, and applying knowledge from CRM field training.
Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
Support the onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
Maintain technical expertise on new CRM products, therapies, solutions, and patient management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings; drive independently frequently, approximately 80% of the time.
Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs., sitting, standing, and walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance.
Work in clinical environments with exposure to eye protection, infectious disease, and radiation; wear 7–9 lbs. of lead for extended periods; use computers and mobile devices; and maintain the vision capabilities necessary for patient care and field responsibilities.
Perform other duties as assigned.

Benefits

Health insurance
Dental insurance
Vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps global well-being program
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
Sales Incentive Plan