Car Wash Team Member

Nouria Energy Services•Easthampton, MA
•Onsite

About The Position

Golden Nozzle Car Wash is seeking hard-working, dedicated, customer-focused team members to support daily operations and provide an exceptional customer experience. The role involves interacting with customers in a fast-paced environment, supporting operational excellence, and maintaining a clean, safe, and fully operational facility. The position offers opportunities to build skills and advance within the organization. Team members provide customer service, support sales and membership growth initiatives, help optimize vehicle throughput, follow safety and regulatory requirements, perform housekeeping, and monitor inventory for chemicals and supplies. The role requires flexible availability, including evenings, weekends, and holidays, and at least one weekend workday. Work takes place outdoors in varying weather conditions and involves extended periods of standing, walking, and moving around vehicles.

Requirements

  • Be at least 16 years of age.
  • Be able to read, write, and perform arithmetic calculations, such as making change, at an eighth-grade level.
  • Have flexible availability to cover shifts, including evenings, weekends, and holidays.
  • Work at least one day on the weekend.
  • Remain calm and respond according to policies and procedures during emergencies.
  • Be able to lift, carry, and hold up to 50 pounds.
  • Be able to work outdoors in weather with temperatures ranging from -10°F to 100°F.
  • Be able to stand, walk, and move around vehicles for extended periods.
  • Be able to tolerate exposure to gasoline fumes and cleaning products.

Responsibilities

  • Address customer inquiries and concerns promptly and professionally.
  • Use an on-site electronic tablet to recite standard customer service greetings.
  • Assist with sales initiatives and membership growth strategies.
  • Help keep the facility, equipment, and grounds clean, safe, and operational.
  • Support efforts to optimize vehicle throughput and minimize customer wait times.
  • Follow company safety procedures and regulatory compliance standards.
  • Perform general housekeeping duties.
  • Monitor inventory levels and assist with restocking chemicals and supplies.

Benefits

  • Eligible team members may participate in medical, dental, and vision coverage.
  • 401(k) savings plan.
  • Paid time off.
  • Paid holidays.
  • Company-paid life insurance.
  • Disability benefits.
  • Employee assistance programs.
  • Tuition assistance.
  • Voluntary benefit offerings.
  • Weekly bonuses based on cars washed and monthly passes sold.
  • Career growth, leadership development, and advancement opportunities.
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