Captain (Project Supervisor) - Florence, AZ

VetJobs•Florence, AZ

8d•Onsite

About The Position

AGS is seeking a Shift Commander or Captain in Florence, Arizona. The Captain supervises detention staff to protect the safety and security of detainees in custody, uphold high ethical standards, and promote fairness and integrity in the performance of duties. The Captain serves as AGS’s on-site primary point of contact and oversees staff performance, training, facility operations, staffing, documentation, detainee counts, and compliance with contract requirements and applicable standards.

Requirements

Bachelor’s degree from an accredited university or college in a related field, such as Law Enforcement or Criminal Justice; the requirement may be met by an equivalent career development program or substituted experience.
Strong leadership ability, sound judgment, and effective administrative ability.
Strong analytical skills to resolve complex cross-functional problems.
Excellent verbal and written communication skills with all levels of management and ICE personnel.
Ability to prepare management, business, technical, and personnel reports, reviews, and documents for internal and external use.
Knowledge of program objectives, policies, procedures, and requirements for managing a secure detention facility.
Knowledge and working understanding of ICE National Detention Standards.
Ability to pass the ICE Security Background Investigation for a Position of Public Trust.
United States citizenship.
Pass pre-employment and random drug tests.
Pass a medical examination and meet health requirements.
At least 21 years of age.
Valid state driver’s license.
Trustworthiness.
At least three years of experience as a detention officer and two years of successful experience in detention or corrections supervisory or management positions.
Knowledge and skills to ensure safety and security for detainees, staff, and facility, including protection against fire and security breaches, while ensuring operations comply with established facility rules.

Responsibilities

Serve as AGS’s on-site primary point of contact.
Address concerns that may be out of compliance.
Supervise, guide, and provide on-the-job training to the Lieutenant and, ultimately, Detention Officers to improve skills and reinforce the importance of their responsibilities.
Ensure consistent service delivery across shifts and locations, take immediate corrective action when problems are detected, and respond when called upon.
Monitor shift activities to ensure officers are actively deployed across the campus and operational needs are met.
Create cross-functional training so officers are qualified to work at multiple posts.
Coach staff in verbal judo and de-escalation techniques to minimize uses of force.
Ensure incidents are appropriately documented and review officer reports for accuracy, grammar, and spelling before submission in final incident packages.
Oversee staffing, fill open posts with reserve or standby personnel, and manage call-offs.
Brief Detention Officers during post checks about changes in Post Orders and unusual or emergency situations.
Identify and communicate on-the-job training to address performance deficiencies and refresh officers’ knowledge of critical skills and issues.
Report emergency situations to the prime contractor and AGS management.
Prepare complete and accurate incident reports.
Review sign-in and sign-out sheets to ensure proper timekeeping.
Oversee break schedules and ensure officers receive breaks and appropriate relief.
Manage and directly report detainee counts.
Assist Detention Officers in responding to disturbances or detainee noncooperation.
Inspect every area of the facility where detainees are present at least once per shift.
Oversee schedules and adequate staffing for assigned posts and maintain minimum manning standards.
Ensure duties are completed as directed in the contract.