Captain (Project Supervisor) - Florence, AZ

Military Spouse Corporate Career Network•Florence, AZ

7d•Onsite

About The Position

AGS is seeking a Shift Commander or Captain to supervise detention staff in Florence, Arizona. The role is responsible for detainee safety and security and for carrying out duties with high ethical standards, fairness, and integrity. The Captain serves as AGS’s on-site primary point of contact, supervises and trains the Lieutenant and Detention Officers, and helps ensure consistent service and compliance across shifts and locations. The position includes hands-on monitoring of shift activities, staffing and post coverage, training and coaching, incident documentation and reporting, detainee-count oversight, and inspection of areas where detainees are present. The Captain must address operational concerns, take prompt corrective action, report emergencies, and ensure staff follow facility rules and applicable detention standards.

Requirements

Bachelor’s degree from an accredited university or college in a related field, such as Law Enforcement or Criminal Justice; the requirement may be met through an equivalent career development program, work-related experience, training, or college credits, and equivalent prior job experience may substitute for education.
Strong leadership ability, sound judgment, and effective administrative ability.
Strong analytical skills for resolving complex cross-functional problems.
Excellent verbal and written communication skills with all levels of management and in interactions with ICE personnel.
Ability to prepare management, business, technical, and personnel reports, reviews, and documents for internal and external use.
Knowledge of program objectives, policies, procedures, and requirements for managing a secure detention facility.
Knowledge and working understanding of ICE National Detention Standards.
Ability to pass the ICE Security Background Investigation for a Position of Public Trust.
Must be a United States citizen.
Must pass pre-employment and random drug tests.
Must pass a medical examination and meet health requirements.
At least 21 years of age.
Valid state driver’s license.
Must be trustworthy.
Minimum of three years of experience as a detention officer.
Two years of successful experience in detention or corrections supervisory or management positions.
Knowledge and skills in maintaining maximum safety and security for detainees, staff, and the facility, including protection from fire and security breaches, while ensuring operations comply with established facility rules.

Responsibilities

Serve as AGS’s on-site primary point of contact and address concerns that may be out of compliance.
Provide supervision, guidance, and on-the-job training to the Lieutenant and Detention Officers.
Ensure consistent delivery of service across shifts and locations, take immediate action to correct problems, and respond when called upon.
Monitor shift activities to ensure officers are deployed across the campus and operational needs are met.
Create cross-functional training so officers are qualified to work multiple posts.
Coach staff in verbal judo and de-escalation techniques to minimize uses of force.
Ensure incidents are documented appropriately and review officer reports for accuracy, grammar, and spelling before submission in final incident packages.
Oversee staffing, fill open posts with reserve or stand-by personnel, and manage call-offs.
Brief Detention Officers during post checks about changes to Post Orders and unusual or emergency situations.
Identify and communicate on-the-job training needs to correct deficiencies or reinforce critical skills and knowledge.
Report emergency situations to the prime contractor and AGS management.
Prepare complete and accurate incident reports.
Review sign-in and sign-out sheets to ensure proper timekeeping.
Oversee break schedules and ensure officers receive breaks and proper relief.
Oversee and manage detainee counts and report them as directed.
Assist Detention Officers with detainee disturbances or lack of cooperation.
Inspect every area of the facility where detainees are present at least once per shift.
Oversee schedules and adequate staffing for assigned posts and ensure minimum manning standards are maintained.
Ensure duties are accomplished as directed in the contract.