Cannabis Dispensary Assistant Manager

Fond du Lac Band of Lake Superior Chippewa•Cloquet, MN

1d•$46,459 - $52,266

About The Position

The Cannabis Dispensary Assistant Manager supports the daily operations of the Fond du Lac Dispensary under the direction of the Cannabis Dispensary Manager. The role covers sales, customer service, marketing, inventory management, financial records, compliance, and security, and assists with the dispensary’s operational goals, policies, and procedures. The Assistant Manager helps achieve the dispensary’s business goals and objectives and completes tasks assigned to the Cannabis Dispensary Manager and, as needed, those of Shift Leads, Dispensary Technicians, and Security Officers. The position manages, evaluates, and disciplines dispensary staff as directed; coordinates staffing and schedules; and recruits, trains, retains, and supports staff. It also ensures ongoing employee education about cannabis products, strains, and consumption methods, and oversees compliance with cash-handling procedures and applicable policies, laws, and regulations. The role requires professional, responsive interactions with customers, employees, visitors, and community members; confidentiality of financial and other specified records; proper attendance; appropriate work attire; participation in mandatory training; and maintenance of a clean, organized work area. Some travel may be required, and other responsibilities may be assigned as needed. The position is full-time, salaried, and exempt, with a six-month probationary period.

Requirements

High school diploma or equivalent.
Three years of retail experience, including one year of retail management experience.
Comprehensive knowledge of cannabis products, strains, and consumption methods.
Complete Dutchie Growing Together Retail Onboarding, Implementation and Onboarding, and General Manager Track trainings during the probationary period.
Complete Metrc Training and Certification with a score of at least 75% during the probationary period and annually thereafter.
Strong business management, analytical, and organizational skills.
Effective oral and written communication skills.
Ability to work independently and establish priorities.
Attention to detail and accuracy.
Ability to establish professional and harmonious working relationships on projects and with all parties involved.
Subject to drug and alcohol testing under the Fond du Lac Employment Handbook.
Subject to pre-employment and annual background checks.
Able to bend, stoop, lift, and carry up to 45 pounds; walking, standing, climbing, pushing, and pulling are required.
Able to work subject to inside and outside environmental conditions and in a store and office with exposure to fluorescent and other lighting.
No driver’s license required.

Nice To Haves

Experience in the regulated cannabis industry is preferred.

Responsibilities

Manage daily dispensary operations under the direction of the Cannabis Dispensary Manager, including sales, customer service, marketing, inventory management, financial records, compliance, and security.
Provide excellent customer service and a positive customer experience.
Assist with the dispensary’s operational goals, policies, and procedures.
Assist with tasks required of the Cannabis Dispensary Manager.
Manage, evaluate, and discipline dispensary staff as directed; fulfill staffing needs and coordinate employee schedules; recruit, train, retain, and support quality staff.
Complete tasks required of Shift Leads, Dispensary Technicians, and Security Officers as needed.
Work with the Cannabis Dispensary Manager to achieve the dispensary’s business goals and objectives.
Ensure operational compliance with applicable policies, laws, and regulations.
Ensure ongoing staff education on cannabis products, strains, and consumption methods.
Ensure compliance with cash-handling procedures.
Attend all mandatory department trainings and maintain appropriate work attire.
Protect the confidentiality of financial records and records for employees, band members, and/or clients.
Respond promptly and professionally to requests, complaints, and problems.
Represent the Fond du Lac Band of Lake Superior Chippewa and the department courteously and professionally in interactions with employees, visitors, co-workers, and the community.
Maintain proper attendance, including reporting to work on time in accordance with applicable policies.
Maintain a clean and organized work area.
Assume other responsibilities assigned by management as needed and remain flexible as job duties change.
Travel as required.