Cannabis Dispensary Assistant Manager: Anang

Fond du Lac Band of Lake Superior Chippewa•Cloquet, MN

6d•Onsite

About The Position

The Cannabis Dispensary Assistant Manager supports the Cannabis Dispensary Manager in overseeing the daily operations of the Fond du Lac Dispensary. Duties span sales, customer service, marketing, inventory management, financial records, compliance, and security. The assistant manager helps meet dispensary goals and objectives, supports staff management and scheduling, and may perform the duties of Shift Leads, Dispensary Technicians, and Security Officers as needed. The role requires a professional and responsive approach to customers, coworkers, and community members, along with attention to confidentiality, attendance, mandatory training, and maintaining an orderly work area. Some travel may be required. This is a full-time, salaried, exempt role with a six-month probationary period.

Requirements

High school diploma or equivalent.
Three years of retail experience, including one year of retail management experience.
Comprehensive knowledge of cannabis products, strains, and consumption methods.
Complete Dutchie Growing Together Retail Onboarding, Implementation and Onboarding, and General Manager Track trainings during the probationary period.
Complete Metrc Training and Certification with a score of at least 75% during the probationary period and annually thereafter.
Strong business management, analytical, and organizational skills.
Effective oral and written communication skills.
Ability to work independently and establish priorities.
Attention to detail and accuracy.
Ability to establish professional and harmonious working relationships with all project participants.
Subject to drug and alcohol testing under the Fond du Lac Employment Handbook.
Subject to pre-employment and annual background checks.
No driver’s license is required.
Some travel may be required.
Ability to bend, stoop, lift, and carry up to 45 pounds; walk, stand, climb, push, and pull.
Ability to work in indoor and outdoor environmental conditions and in-store and office settings with fluorescent and other lighting exposure.

Nice To Haves

Experience in the regulated cannabis industry.

Responsibilities

Support management of daily dispensary operations, including sales, customer service, marketing, inventory management, financial records, compliance, and security, as directed by the Cannabis Dispensary Manager.
Provide excellent customer service and a positive customer experience.
Assist with dispensary operational goals, policies, and procedures.
Assist with tasks required of the Cannabis Dispensary Manager.
Manage, evaluate, and discipline dispensary staff as directed; fulfill staffing needs and coordinate employee scheduling; recruit, train, retain, and support quality staff.
Complete tasks required of Shift Leads, Dispensary Technicians, and Security Officers as needed.
Work with the Cannabis Dispensary Manager to achieve business goals and objectives.
Ensure operational compliance with applicable policies, laws, and regulations.
Ensure ongoing staff education about cannabis products, strains, and consumption methods.
Ensure compliance with cash-handling procedures.
Maintain confidentiality of financial records and records for employees, Band members, and/or clients.
Respond promptly and professionally to requests, complaints, and problems.
Demonstrate courtesy, respect, and sensitivity to visitors and coworkers as a representative of the Fond du Lac Band of Lake Superior Chippewa.
Represent the Band and department positively and professionally in the community.
Maintain proper attendance and report to work on time in accordance with applicable policies.
Maintain a clean and organized work area.
Attend all mandatory department trainings and wear appropriate work attire.
Assume other responsibilities assigned by management as necessary.
Travel as required.