Chalice Cannabis Dispensary - Shift Lead
About The Position
Chalice is a Pacific Northwest cannabis retailer focused on customer experience, compliance, professionalism, and teamwork. The Shift Lead supports dispensary operations and provides direct customer service while helping lead the team. The role involves overseeing daily operations, coaching team members, ensuring compliance with OLCC regulations, and maintaining a high standard of customer service. The Shift Lead leads the store when the Manager or Assistant Manager is absent and may assist at other store locations when needed. This is an on-site position with day and night shifts and open availability.
Requirements
- Must be 21 years of age or older.
- High school diploma or equivalent.
- Ability to work independently or lead a team.
- Excellent written and verbal communication skills.
- Punctual, dependable, and detail-oriented.
- Ability to listen and follow directions quickly and accurately.
- Must be able to lift up to 25 lbs. regularly.
- Ability to stand for long periods of time.
- Must have an OLCC Marijuana Worker Permit to be considered for employment; the permit cost is reimbursed after completing 90 days of employment.
Nice To Haves
- Minimum 2 years of fast-paced retail experience.
- Previous management experience with demonstrated growth in responsibility.
- Working knowledge of OLCC cannabis regulations.
- Strong communication and customer service skills.
- Prior cannabis product knowledge.
- Previous experience with POS systems and cash handling.
- Excellent organizational and time-management skills.
- High school diploma or equivalent (listed as preferred under Education).
Responsibilities
- Effectively lead the store when the Manager or Assistant Manager is not present.
- Lead each shift by example.
- Remain flexible and assist at other store locations when needed.
- Delegate duties and assign tasks appropriately.
- Ensure sales goals are met and exceeded.
- Adhere to all company policies and procedures.
- Ensure all local and state cannabis regulations are followed.
- Perform all Point of Sale (POS) duties.
- Oversee front-of-house and back-of-house functions.
- Communicate effectively with team members and leadership.
- Manage opening and closing procedures.
- Coordinate with the Corporate Office as necessary.
- Maintain consistent attendance and punctuality.
- Assist team members with assigned tasks and support department operations as directed by the manager.
Benefits
- OLCC Marijuana Worker Permit cost reimbursement after completing 90 days of employment.
- Employee training, leadership opportunities, and career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
