Cannabis Advisor

Verano•Spring Valley, NV

13d•Onsite

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting, and may manage patient records. This role helps customers and patients navigate cannabis products and understand their potential wellness uses, without providing medical advice. It also supports retail operations, including transactions, inventory, order accuracy, merchandising, sanitation, and compliance with applicable cannabis regulations. The position is performed in a retail environment with usually moderate noise. Employees are frequently required to remain stationary, move or position themselves, communicate, and handle or position objects, tools, or controls. Employees must occasionally move packages weighing up to 20 pounds and may need to stand for up to 90% of the time.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years of age and comply with all local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product applications and consumption methods.
Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local laws relating to the cannabis industry and safety regulations.
Ability to meet the physical and mental requirements of the role, with or without reasonable accommodation, including standing for up to 90% of the time and occasionally moving packages weighing up to 20 pounds.
Normal-range hearing, with or without correction, and close-observation vision with the ability to adjust focus.

Responsibilities

Greet customers and patients with a positive attitude.
Advocate for cannabis customer care.
Help customers and patients navigate cannabis products and educate them on how cannabis may be used as a wellness product.
Build rapport with regular patients and customers to promote repeat business.
Work effectively with others in a fast-paced, dynamic retail environment.
Provide information about the types, methods, and efficacy of cannabis products without providing medical advice.
Remain open to ongoing cannabis education and training.
Provide support to managers and other Cannabis Advisors as needed.
Maintain a clean, organized, and sanitized workstation and storefront.
Ensure online orders are accurate before pickup.
Understand and apply compliance regulations required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete point-of-sale transactions and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately updates available product quantities.
Perform other duties as assigned.