Cannabis Advisor - 2nd shift

Verano • Germantown, MD

4d

About The Position

The Cannabis Advisor provides exceptional individualized customer service, educational consulting, and, in some cases, patient record management. This is a full-time position paying $17 per hour, with a closing shift from 2:30 p.m. to 10:30 p.m.

The role involves helping customers and patients understand cannabis products and their uses as wellness products, without providing medical advice. Cannabis Advisors work in a fast-paced retail environment, support managers and colleagues, maintain the store and displays, fulfill and verify online orders, process sales, and follow applicable cannabis laws and compliance requirements.

Requirements

• High school diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be at least 21 years of age and comply with local, state, and company regulations.
• Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
• Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
• Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
• Ability to learn and understand federal, state, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude and provide individualized customer care.
• Help customers and patients navigate cannabis products and explain how they may be used as wellness products, without providing medical advice.
• Build rapport with regular patients and customers to encourage repeat business.
• Provide information about the types, methods, and efficacy of cannabis products.
• Remain open to ongoing cannabis education and training.
• Support managers and other Cannabis Advisors as needed.
• Keep the workstation and storefront clean, organized, and sanitized.
• Verify the accuracy of online orders before customer pickup.
• Understand and apply compliance regulations required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete point-of-sale transactions and ensure the state-monitored inventory system accurately updates available product quantities.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED