Part-time Cannabis Advisor

Verano•Buchanan Township, MI

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting, and may assist with patient record management. The role supports customers and patients in navigating cannabis products and learning about their potential wellness uses, without providing medical advice. It is based in a fast-paced retail environment and includes customer-facing service, transactions, inventory work, and compliance responsibilities.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years of age and comply with applicable local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
Ability to use computers, printers, and included software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.
Ability to stand for up to 90% of the time.
Ability to occasionally move packages weighing up to 20 pounds.
Ability to meet the position's physical and mental demands, with or without reasonable accommodation.

Responsibilities

Greet customers and patients with a positive attitude and advocate for cannabis customer care.
Help customers and patients navigate cannabis products and explain how they may be used as wellness products, without providing medical advice.
Build rapport with regular patients and customers to promote repeat business.
Work collaboratively in a fast-paced, dynamic retail environment.
Provide information about types, methods, and efficacy of various cannabis products.
Remain open to ongoing cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Maintain a clean, organized, and sanitized workstation and storefront.
Verify the accuracy of online orders before pickup.
Understand and apply compliance regulations required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete point-of-sale transactions and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately updates product availability.
Perform other duties as assigned.