Part-Time Cannabis Advisor - Waterbury

Verano•Waterbury, CT

About The Position

The Cannabis Advisor provides individualized customer service, educational consulting, and, in some cases, patient record management in a retail environment. The role helps customers and patients navigate cannabis products and understand their potential use as wellness products, without providing medical advice. Advisors build rapport with regular customers, support colleagues and managers, and maintain a clean and organized storefront while following applicable cannabis regulations.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
At least 21 years of age and compliance with local, state, and company regulations.
Ability to undergo a criminal background check and obtain state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
Ability to use computers, printers, and related software, including Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.
Ability to stand for up to 90% of the time and occasionally move packages weighing up to 20 pounds.
Ability to perform the physical and mental requirements of the role, with or without reasonable accommodation.
Normal-range hearing, with or without correction, and vision for close observation and focus adjustment.

Responsibilities

Greet customers and patients with a positive attitude and advocate for customer care.
Help customers and patients navigate cannabis products and educate them about their use as wellness products.
Build rapport with regular patients and customers to encourage repeat business.
Work collaboratively in a fast-paced retail environment.
Provide information about cannabis product types, methods, and efficacy without providing medical advice.
Participate in ongoing cannabis education and training.
Provide support to managers and other Cannabis Advisors as needed.
Maintain a clean, organized, and sanitized workstation and storefront.
Verify the accuracy of online orders before pickup.
Understand and apply applicable local and state compliance regulations.
Stock, merchandise, and replenish regulated and unregulated inventory displays.
Complete point-of-sale transactions and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately reflects product availability.
Perform other duties as assigned.