Cannabis Advisor

Verano•Fort Pierce, FL

2d•Onsite

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting to cannabis customers and patients, and may manage patient records in some cases. The role helps customers understand cannabis products and their potential wellness uses without providing medical advice. It also supports store operations through sales transactions, inventory handling, compliance, and maintaining the retail environment.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years of age and comply with local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
Ability to use computers, printers, and included software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.

Responsibilities

Greet customers and patients with a positive attitude and advocate for attentive cannabis customer care.
Help customers and patients navigate cannabis products and explain how cannabis may be used as a wellness product, without providing medical advice.
Build rapport with regular patients and customers to encourage repeat business.
Work collaboratively in a fast-paced retail environment and support managers and other Cannabis Advisors as needed.
Provide information about types, methods, and efficacy of cannabis products.
Participate in ongoing cannabis education and training.
Keep the workstation and storefront clean, organized, and sanitized.
Verify the accuracy of online orders before pickup.
Understand and apply compliance regulations required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete point-of-sale transactions and ensure the state-monitored inventory system accurately updates available product quantities.
Perform other duties as assigned.