Part-time Cannabis Advisor

Verano•Prospect Heights, IL

13d•Onsite

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting in a retail environment, and may manage patient records in some cases. The role helps customers and patients navigate cannabis products and understand their wellness uses without providing medical advice. It also supports store operations, transactions, inventory accuracy, and compliance with applicable regulations.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years old and comply with local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product applications and consumption methods.
Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.

Responsibilities

Greet customers and patients with a positive attitude.
Advocate for attentive cannabis customer care.
Help customers and patients navigate cannabis products and learn how they may be used as wellness products.
Build rapport with regular patients and customers to encourage repeat business.
Work collaboratively in a fast-paced retail environment.
Explain the types, methods, and efficacy of cannabis products without providing medical advice.
Participate in ongoing cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Keep the workstation and storefront clean, organized, and sanitized.
Verify online orders for accuracy before pickup.
Understand and follow detailed compliance regulations under local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete point-of-sale transactions and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately reflects available product.
Perform other duties as assigned.