Cannabis Advisor

Verano•Pinecrest, FL

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting to customers and patients, and may manage patient records in some cases. The role helps people navigate cannabis products and learn about their types, methods of use, and efficacy as wellness products; the company does not provide medical advice. The position pays $15 per hour plus tips, paid weekly. This position works in a retail environment and requires following applicable cannabis compliance regulations and local, state, and federal laws. The employee must be able to meet the role’s physical and mental demands, with or without reasonable accommodation.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years old and comply with all local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product applications and consumption methods.
Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local laws relating to the cannabis industry and safety regulations.
Ability to remain stationary, move and position oneself, communicate, and operate or position objects, tools, or controls as required.
Ability to occasionally move packages weighing up to 20 pounds and stand for up to 90% of the time.
Ability to hear within the normal audio range, with or without correction.
Ability to observe closely and adjust focus.

Responsibilities

Greet customers and patients with a positive attitude.
Advocate for cannabis customer care.
Help customers and patients navigate cannabis and educate them about its use as a wellness product.
Build rapport with regular patients and customers to promote repeat business.
Work effectively with others in a fast-paced, dynamic retail environment.
Provide information about types, methods, and efficacy of cannabis products without providing medical advice.
Remain open to ongoing cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Maintain a clean, organized, and sanitized workstation and storefront.
Check online orders for accuracy before pickup.
Understand and apply compliance regulations required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete point-of-sale transactions and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately updates available product quantities.
Perform other duties as assigned.