Cannabis Advisor

Verano•Princeton, FL

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting to customers and patients, and may also manage patient records. The role helps customers navigate cannabis products and understand their potential use as wellness products, while making clear that the company does not provide medical advice. The position pays $15 per hour plus tips, on a weekly pay period. The work is performed in a retail environment with a usually moderate noise level. Employees are frequently required to remain stationary, move or position themselves, communicate, and operate or position objects, tools, or controls. They must occasionally move packages weighing up to 20 pounds and be able to stand for up to 90% of the time. The role requires normal-range hearing, close observation, and the ability to adjust focus, with or without reasonable accommodation.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years of age and comply with applicable local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

Greet customers and patients with a positive attitude and advocate for cannabis customer care.
Help customers and patients navigate cannabis products and explain how cannabis may be used as a wellness product, without providing medical advice.
Build rapport with regular patients and customers to promote repeat business.
Work collaboratively in a fast-paced, dynamic retail environment.
Provide information about the types, methods, and efficacy of cannabis products.
Remain open to ongoing cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Maintain a clean, organized, and sanitized workstation and storefront.
Verify the accuracy of online orders before pickup.
Understand and apply compliance regulations required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete point-of-sale transactions and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately reflects available product quantities.
Perform other duties as assigned.