Full-Time Cannabis Advisor - Meriden

Verano•Meriden, CT

6d•Onsite

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting to cannabis customers and patients, and may manage patient records. The role involves helping customers navigate cannabis products and understand their potential wellness uses, while clearly not providing medical advice. Advisors support retail operations by processing sales, maintaining inventory accuracy, preparing online orders, stocking and merchandising products, and following applicable compliance requirements. This is a full-time role requiring open availability for any shifts, including opening and closing shifts. Weekends and holidays are required. The work is performed in a retail environment with a usually moderate noise level. Employees may need to stand for up to 90% of their work time and occasionally move packages weighing up to 20 pounds. Compensation is $17.94 per hour plus tips.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years old and comply with local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.
Ability to meet the physical and mental requirements of the role, with or without reasonable accommodation, including remaining stationary, moving and positioning oneself, communicating, operating or preparing equipment and controls, and occasionally moving packages weighing up to 20 pounds.
Ability to stand for up to 90% of the time.
Hearing in the normal audio range, with or without correction.
Close observation and ability to adjust visual focus.

Responsibilities

Greet customers and patients with a positive attitude and provide individualized customer care.
Help customers and patients navigate cannabis products and educate them on potential wellness uses without providing medical advice.
Build rapport with regular patients and customers to encourage repeat business.
Provide information about types, methods, and efficacy of cannabis products.
Remain open to ongoing cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Maintain a clean, organized, and sanitized workstation and storefront.
Verify the accuracy of online orders before pickup.
Understand and apply compliance regulations required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Process transactions at the point of sale and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately reflects available product.
Perform other duties as assigned.