Full-Time Cannabis Advisor - Robinson

Verano•Robinson Township, PA

7d•Onsite

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting to customers and patients, and may manage patient records. The role involves helping customers understand cannabis products and their wellness applications without providing medical advice, while delivering a positive retail experience and supporting store operations. The position is full-time, pays $16 per hour plus tips, requires open availability for any or all shifts, and includes weekend and holiday work.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years old and comply with all local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product applications and consumption methods.
Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.
Open availability for any or all shifts, including opening and closing shifts.
Ability to meet the role’s physical and mental demands, with or without reasonable accommodation.

Responsibilities

Greet customers and patients with a positive attitude and advocate for quality cannabis customer care.
Help customers and patients navigate cannabis products and learn about potential wellness uses, without providing medical advice.
Build rapport with regular customers and patients to encourage repeat business.
Provide information about the types, methods, and efficacy of cannabis products.
Remain open to ongoing cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Keep the workstation and storefront clean, organized, and sanitized.
Check online orders for accuracy before pickup.
Understand and follow applicable local and state compliance regulations.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Process transactions through the POS and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately reflects available product.
Perform other duties as assigned.