Full-Time Cannabis Advisor - Washington

Verano•Washington, PA

6d•Onsite

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting in a retail environment, and may manage patient records in some cases. The role helps customers and patients understand cannabis products and their potential wellness uses without providing medical advice. Advisors support store operations, maintain compliance with applicable regulations, and complete sales and inventory transactions.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years old and comply with all local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
Ability to use computers, printers, and included software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.
Open availability for any shifts, including opening and closing shifts.
Availability to work holidays and weekends.

Responsibilities

Greet customers and patients with a positive attitude.
Advocate for cannabis customer care.
Help customers and patients navigate cannabis products and learn about their use as wellness products.
Build rapport with regular patients and customers to encourage repeat business.
Provide information about cannabis product types, methods, and efficacy without providing medical advice.
Continue cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Keep the workstation and storefront clean, organized, and sanitized.
Verify online orders for accuracy before pickup.
Understand and apply compliance regulations under local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete transactions at the POS and ensure the state-monitored inventory system accurately updates product availability.
Perform other duties as assigned.