Full-Time Cannabis Advisor - Norristown

Verano•Lower Providence Township, PA

20h•Onsite

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting in a retail cannabis environment and, in some cases, manages patient records. The position helps customers and patients learn about cannabis products and their potential uses as wellness products, without providing medical advice. Advisors support store operations, follow applicable compliance requirements, and work with managers and colleagues in a fast-paced retail setting. The position requires open availability for opening and closing shifts on any day, including weekends and holidays. Compensation is $16 per hour plus tips.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years old and comply with local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.
Ability to stand for up to 90% of the work time and occasionally move packages weighing up to 20 pounds.
Ability to meet the position's physical and mental requirements, with or without reasonable accommodation.

Responsibilities

Greet customers and patients with a positive attitude.
Advocate for cannabis customer care.
Help customers and patients navigate cannabis and learn about its use as a wellness product.
Build rapport with regular patients and customers to encourage repeat business.
Work effectively with others in a fast-paced, dynamic retail environment.
Explain types, methods, and efficacy of cannabis products without providing medical advice.
Participate in ongoing cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Maintain a clean, organized, and sanitized workstation and storefront.
Check online orders for accuracy before pickup.
Understand and apply compliance regulations required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete point-of-sale transactions and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately reflects available product.
Perform other duties as assigned.