Cannabis Advisor

Verano•Marco Island, FL

21h

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting in a retail environment, and may also manage patient records. The role helps customers and patients navigate cannabis products and understand their potential use as wellness products, without providing medical advice. Advisors also support store operations, maintain compliance, process transactions, and assist managers and other advisors as needed.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years of age and comply with applicable local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
Ability to use computers, printers, and included software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.

Responsibilities

Greet customers and patients with a positive attitude and provide customer care.
Help customers and patients navigate cannabis products and educate them about their use as wellness products, without providing medical advice.
Build rapport with regular patients and customers to encourage repeat business.
Provide information about the types, methods, and efficacy of various cannabis products.
Participate in ongoing cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Keep the workstation and store front clean, organized, and sanitized.
Check online orders for accuracy before pickup.
Understand and apply compliance regulations required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete point-of-sale transactions and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately reflects available product.
Perform other duties as assigned.