Cannabis Advisor

Verano • Orange Park, FL

1d

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting, and may manage patient records in some cases. The role helps customers and patients navigate cannabis products and understand their potential wellness uses, while not providing medical advice. The advisor works in a fast-paced retail environment, supports store operations, and follows applicable cannabis regulations and compliance requirements.

Requirements

• High school diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be at least 21 years old and comply with local, state, and company regulations.
• Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
• Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
• Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
• Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.
• Ability to remain stationary, move or position oneself, communicate, and operate or prepare and position objects, tools, or controls.
• Ability to occasionally move packages weighing up to 20 pounds and stand for up to 90% of the time.
• Normal-range hearing, with or without correction, and close-observation vision with ability to adjust focus; reasonable accommodation may apply.

Responsibilities

• Greet customers and patients with a positive attitude and advocate for cannabis customer care.
• Help customers and patients navigate cannabis and explain how it may be used as a wellness product, without providing medical advice.
• Build rapport with regular patients and customers to encourage repeat business.
• Provide information about the types, methods, and efficacy of cannabis products.
• Participate in ongoing cannabis education and training.
• Support managers and other Cannabis Advisors as needed.
• Keep the workstation and storefront clean, organized, and sanitized.
• Verify the accuracy of online orders before pickup.
• Understand and apply compliance regulations required by local and state laws.
• Stock, merchandise, and replenish regulated and unregulated inventory displays.
• Complete point-of-sale transactions and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately reflects product availability.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED