Campus Store Manager
About The Position
The Campus Store Manager is a Slingshot employee who serves as the on-campus point of contact for course materials and helps connect the university with the company. The manager builds relationships with campus leadership, students, and faculty, and works to integrate the store into the campus community. The role oversees textbook and merchandise sales, campus mail operations, store presentation, and order processing. Store activity follows the higher education calendar, with particularly heavy workloads during peak periods. Managers lead the team in meeting daily targets and fulfilling large numbers of orders, while maintaining strong customer service and solving problems. Stores have regular hours and may also open for special events such as homecoming, graduation, sporting events, and other campus events. The position is part of the management team and calls for flexibility, adaptability, teamwork, and a willingness to step into tasks as needed. The manager is expected to take ownership of store operations, learn and adjust to evolving processes, and support the campus community in developing future leaders.
Requirements
- Four-year degree.
- Ability to excel in a fast-paced setting and handle a heavy workload during peak seasons.
- Strong customer-service focus, problem-solving ability, and attention to detail.
- Ability to learn quickly, think quickly, delegate, and take ownership of store operations.
- Ability to communicate and build relationships with campus leadership, students, and faculty.
- Flexibility and adaptability in scheduling and duties.
- Strong commitment to teamwork, innovation, character development, and serving the campus community.
Responsibilities
- Set a positive example of service, hard work, and creative problem-solving to build rapport with customers.
- Provide direction to the store team and perform team members’ duties when they are absent.
- Understand the institution’s specific needs while upholding Slingshot’s values of character, relationship, and innovation.
- Oversee daily operations for textbook sales, gift and merchandise sales, and campus mail operations.
- Maintain store stock and appearance through creative displays and merchandising.
- Operate and troubleshoot store-related services, equipment, and programs.
- Oversee and assist with order processing and receiving textbooks and general merchandise.
- Lead the team during peak periods to fulfill orders and meet daily targets.
- Build and maintain relationships with campus leadership, students, and faculty.
- Open the store for special campus events as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
