Campus Operations Director

NewSpring Church•Myrtle Beach, SC

About The Position

The Campus Operations Director provides operational and administrative leadership for a NewSpring campus. The role oversees facility management, communications, office operations, outreach initiatives, events, scheduling, budgeting and finance, and campus reporting. The Director collaborates with the Campus Pastor and campus staff to develop growth initiatives and track and report key performance metrics. The role also supports ministry partner relationships and outreach serving teams, attends partner flagship events, and helps mobilize the church community to participate. Additional projects may be assigned by the Campus Pastor. The position is full time, 40 hours per week, and follows a standard schedule that may fluctuate based on needs: Sunday 8:00 a.m.–1:00 p.m. and Monday through Thursday 9:00 a.m.–5:00 p.m.

Requirements

  • Full-time role requiring 40 hours per week.
  • Follow a standard schedule that may fluctuate based on needs: Sunday 8:00 a.m.–1:00 p.m.; Monday through Thursday 9:00 a.m.–5:00 p.m.
  • Adhere to and embody the qualities and characteristics required of NewSpring Church staff members, as defined by the Policies and Procedures Handbook.

Responsibilities

  • Oversee campus outreach opportunities and community partner relationships.
  • Receive and approve or deny local campus facility requests.
  • Route and delegate requests for pastoral needs, including premarital counseling, weddings, funerals, counseling or coaching, weekday care, salvation, baptism, and recovery.
  • Own the campus communication strategy, including weekly Need to Know communications, Sunday stage announcements, social media, the campus events website, and email communications to engaged people and volunteers.
  • Manage the campus and Campus Pastor inboxes, respond to emails in a timely manner, and delegate as needed.
  • Facilitate and contribute to timely, appropriate communication among the Campus Pastor, other Campus Directors, campus staff, and Support Ministries during meetings.
  • Oversee follow-up of Commitment Cards.
  • Serve as a stakeholder for campus optional events and global events hosted locally, including ForSC, 21 Days of Prayer, Financial Learning Events, conferences, Nights of Worship, and campus trainings.
  • Check voicemail and email messages daily, respond, or route messages to the appropriate staff member.
  • Ensure office spaces are maintained, organized, and stocked with necessary supplies.
  • Maintain a welcoming weekday reception area and build a volunteer team as needed.
  • Approve and track staff FTO (sick and vacation) days.
  • Plan and organize campus staff outings and retreats.
  • Maintain the Campus Pastor’s calendar and schedule appointments and meetings.
  • Maintain the campus master calendar.
  • Oversee stewardship of the campus budget, mileage reimbursements, and local missions contributions.
  • Approve allocations for campus staff and band pay.
  • Lead the Offering team and ensure counting, reporting, and depositing procedures are followed.
  • Maintain campus reporting for key metrics and ensure dashboards are updated weekly.
  • Use Rock reporting to strategize with the Campus Pastor on campus growth, including Great Commission metrics, giving initiatives, and SMART Goals.
  • Adhere to and embody the qualities and characteristics required of NewSpring Church staff members as defined by the Policies and Procedures Handbook.
  • Work with the Campus Pastor to strengthen and maintain ministry partner relationships by keeping the yearly Outreach Gameplan current.
  • Build and develop outreach serving teams using a Leadership Team.
  • Attend ministry partners’ flagship events and help mobilize the church body to attend and contribute.
  • Complete additional projects or assignments as needed or assigned by the Campus Pastor.
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