Campus Operations Manager
About The Position
The Campus Operations Manager oversees daily office operations at Robinhood’s headquarters in Menlo Park, California, serving as a key point of contact for employees, vendors, and building management. The role is responsible for workplace services, including supplies, maintenance, and office programs, and supports events, onboarding activities, and office projects. It helps maintain a welcoming, organized, and productive environment while coordinating with internal partners to ensure consistent workplace practices across locations. The position is based in the Menlo Park office and requires in-person attendance five days per week.
Requirements
- At least 5 years of experience in workplace operations, facilities management, hospitality, or a related field.
- Strong interpersonal skills and a passion for creating an exceptional employee experience and fostering workplace community.
- Demonstrated experience managing vendor relationships, maintaining service standards, and leading operational improvements.
- Ability to independently manage projects, prioritize competing demands, and own initiatives from planning through execution.
- Strong problem-solving and decision-making skills, including identifying opportunities, recommending solutions, and following through on results.
- Experience coordinating employee events, workplace programs, and initiatives with teams across a company.
- Excellent organizational, communication, and time-management skills, with strong attention to detail.
- Ability to work independently and collaborate effectively with stakeholders in a fast-paced, evolving environment.
Responsibilities
- Champion a welcoming, engaging, hospitality-driven workplace and serve as a trusted point of contact for employees.
- Manage day-to-day campus operations and maintain workplace standards.
- Coordinate maintenance, repairs, preventive maintenance, office services, and workplace improvements with property management and internal teams.
- Manage vendor relationships and service delivery for facilities, janitorial, food and beverage, and other workplace services; monitor performance and address service gaps.
- Lead employee engagement initiatives, events, and campus improvement projects.
- Identify opportunities to enhance amenities, streamline processes, and improve the workplace experience.
- Collaborate with Workplace Operations, Physical Security, IT, Real Estate, and other stakeholders on campus initiatives, space modifications, employee moves, and changing business needs.
- Support campus budget management, track expenses, and use operational dashboards, employee feedback, and service metrics to evaluate performance and identify improvements.
- Support office projects and coordinate workplace services, events, and onboarding activities.
Benefits
- Performance-driven compensation with bonus programs and equity ownership.
- 401(k) matching.
- 100% paid health insurance for employees and 90% coverage for dependents.
- Access for eligible US employees to the Robinhood Employee Fund, which provides exposure to Robinhood Ventures funds.
- Access to AI tools and continuous AI skill-building.
- Lifestyle wallet: a flexible benefits spending account for wellness, learning, and more.
- Employer-paid life and disability insurance.
- Fertility benefits.
- Mental health benefits.
- Company holidays, paid time off, sick time, parental leave, and more.
- Catered meals, events, and comfortable workspaces.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
