CAMPAIGN SUPPORT SPECIALIST (REMOTE/USA) - GDM (GRAY MEDIA GROUP)

FOX Carolina News • Brookhaven, GA

8d • Remote

About The Position

Gray Digital Media is hiring Campaign Support Specialists to support its sales and operations teams. The role helps ensure smooth onboarding, efficient communication, and clear campaign execution by translating complex digital campaign strategies into simple, actionable instructions. The specialist serves as a bridge between sales, ad operations, and product teams, helping those groups work quickly and confidently. The ideal candidate is organized and detail-oriented, has strong written communication skills, and is committed to helping teams feel informed and supported.

Requirements

• Bachelor's degree in Marketing, Communications, or a related field and at least 1 year of relevant experience, or at least 3 years of professional experience in customer service, client solutions, or digital media support.
• Strong written communication skills and the ability to translate technical and operational information into clear, client-ready insights.
• Ability to work effectively in a fast-paced, collaborative environment.
• Team-player attitude and self-starter mentality.

Nice To Haves

• Familiarity with Google Platforms.
• Experience with Meta Ads Manager and other DSP platforms.
• Experience supporting digital marketing or advertising campaigns.

Responsibilities

• Track campaign progress and provide basic reporting, updates, and information to keep teams aligned.
• Identify gaps in understanding, documentation, or processes and recommend training opportunities to improve workflow and efficiency.
• Collaborate across departments to support coordination and communication.
• Provide client-facing teams with strategic guidance, talking points, and best practices to address evolving client needs and maintain team confidence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level