Campaign Support Specialist (Remote/Usa) - Gdm (Gray Media Group)

Gray Media • Atlanta, GA

7d • Remote

About The Position

Gray Digital Media is hiring a Campaign Support Specialist to support its sales and operations teams. The role helps ensure smooth onboarding, efficient communication, and clear execution by translating digital campaign strategies and technical or operational information into straightforward guidance. Acting as a bridge between sales, ad operations, and product teams, the specialist helps teams work quickly and confidently, provides campaign updates and basic reporting, identifies gaps in documentation or understanding, and offers client-facing teams strategic guidance and best practices.

Requirements

• Bachelor's degree in Marketing, Communications, or a related field and at least 1 year of relevant experience; or at least 3 years of professional experience in customer service, client solutions, or digital media support.
• Strong written communication skills, including the ability to translate technical and operational information into clear, client-ready insights.
• Ability to work effectively in a fast-paced, collaborative environment.
• Team-player approach and self-starter mentality.

Nice To Haves

• Familiarity with Google Platforms.
• Experience with Meta Ads Manager and other DSP platforms.
• Experience supporting digital marketing or advertising campaigns.

Responsibilities

• Track campaign progress and provide basic reporting, updates, or other information to keep teams aligned.
• Identify potential gaps in understanding, documentation, or processes and recommend training opportunities to improve workflow and efficiency.
• Collaborate across departments to support coordination and communication.
• Provide client-facing teams with strategic guidance, talking points, and best practices to address evolving client needs and maintain team confidence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level