Call Center Sales Rep - Remote

EchoStar•Baton Rouge, LA
•Remote

About The Position

The Call Center Sales Rep works remotely from Baton Rouge, Louisiana, or the surrounding area, handling 100% inbound calls from new and existing customers. The role uses a consultative sales approach to explain and position EchoStar’s TV, internet, and wireless products and services, with the goal of influencing customer purchasing decisions. There is no outbound calling or cold calling. The position is based in a competitive, fast-paced production environment, and customer interactions must be handled with honesty and integrity. Compensation includes a $15.00-per-hour base rate and uncapped commission. The posting lists $32,000 base pay and $70,000 on-target earnings, and states that high performers may earn $100,000 or more and elite performers $150,000 or more. Compensation may include hourly pay and a location pay differential. The position is full-time, and hours may include evenings, weekends, or holidays. A pre-employment screen is required, including a drug test and an acceptable driving record. Remote employees must provide their home workspace and equipment; setup costs are the employee’s responsibility except where required by law.

Requirements

  • At least 1 year of experience in a quota-carrying sales role.
  • Competitive spirit, determination, resilience, a persuasive personality, a growth mindset, and integrity.
  • High school diploma or GED.
  • Must live in Baton Rouge, Louisiana, or the surrounding area.
  • Complete a pre-employment screen, including a drug test and an acceptable driving record.
  • Have a smartphone or device with an active network connection.
  • Provide a home workspace with wired internet of at least 25 Mbps download and 2 Mbps upload, a USB keyboard, mouse, headset, and webcam, and at least 2 monitors.
  • Employee is responsible for home setup costs except where required by law.

Nice To Haves

  • Associate’s or Bachelor’s degree.
  • Ability to advance up to two levels in the first year, with potential paths to leadership and corporate roles.

Responsibilities

  • Handle inbound customer contacts in a competitive, fast-paced production environment.
  • Influence customer purchasing decisions by effectively positioning TV, internet, and wireless products and services.
  • Handle customer interactions with honesty and integrity.

Benefits

  • Paid training.
  • Time off.
  • Medical, dental, vision, and life insurance packages.
  • Health Savings Account (HSA).
  • 401(k) with company match.
  • Employee Stock Purchasing Program.
  • Tuition reimbursement.
  • High-value incentives, including trips and prizes.
  • Complimentary DISH TV.
  • Discounts on Sling TV and Boost Mobile plans.
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