Remote Call Center/Outbound Sales
About The Position
American Home Design is hiring part-time remote Call Center Agents to make outbound calls to potential customers who have expressed interest in the company’s products and schedule free consultations with the sales team. The company provides new leads through its marketing program and offers scripts and rebuttals to support customer conversations. This role is suited to experienced sales professionals who are self-motivated and comfortable speaking with prospects by phone. Applicants must reside in the United States, but applications are not currently accepted from residents of Arizona, Michigan, Minnesota, Nevada, Ohio, Pennsylvania, Wisconsin, California, Colorado, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New Mexico, New York, Oregon, Rhode Island, Texas, Vermont, Virginia, Washington, or the District of Columbia.
Requirements
- Have a quiet place at home to work and speak on the phone.
- Have a personal computer, reliable high-speed internet, and a headset.
- Have at least 2 years of sales experience.
- Have at least 1 year of call center experience.
- Be proficient at navigating multiple browser tabs and troubleshooting computer issues.
- Have a professional and personable attitude.
- Be an energetic, enthusiastic, outgoing personality.
- Be an active listener and a clear written and conversational communicator.
- Be persuasive and influential.
- Use critical thinking and logic to solve problems.
- Be self-motivated, directed, and driven.
- Be resilient to rejection and able to overcome obstacles and objections.
- Be adaptable, teachable, and willing to continue learning.
- Reside in the United States, excluding the states and district listed in the posting.
Nice To Haves
- Previous home improvement experience.
Responsibilities
- Make 25–35 outbound telephone calls per hour to prospects to schedule appointments.
- Use provided scripts to engage and persuade homeowners to learn more about the company’s products.
- Address objections using provided rebuttals.
- Maintain a positive attitude when faced with rejection.
- Meet or exceed weekly and monthly appointment goals.
- Record conversation notes in the company CRM.
Benefits
- Work from home.
- Uncapped bonus opportunity.
- Paid professional training.
- Health insurance for full-time employees.
- Life insurance for full-time employees.
- Dental and vision insurance for full-time employees.
- Paid time off and holiday pay.
- 401(k) with a company match.
- Opportunity for growth within the company.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
