Dispatch - Days B

Hallcon • Lenexa, KS

7d • Onsite

About The Position

Hallcon is seeking a reliable, detail-oriented Driver Call Center Agent to support rail personnel transportation operations. This fast-paced, in-office role suits someone who enjoys structured work and problem-solving and wants to contribute to the transportation industry. The position is based in Lenexa, Kansas, and follows the B schedule: 5:00 AM to 5:00 PM on Thursday, Friday, and Saturday, plus alternate Wednesdays. The posting lists pay as “$17.30 ($1.50 for a base rate of $18.80).” Hallcon describes itself as a mobility and infrastructure services provider serving clients including railroads, technology companies, hospitals, airports, universities, and public transit agencies.

Requirements

• Excellent attendance and reliability.
• Strong typing and 10-key skills.
• Solid phone communication and customer service abilities.
• Comfort working in an office environment.
• High school diploma or equivalent.

Nice To Haves

• At least 6 months of dispatch or customer service experience (preferred).

Responsibilities

• Coordinate and ensure timely coverage of driver trips.
• Monitor trip accuracy and provide support where needed.
• Escalate issues to field operations or customers when appropriate.
• Maintain accurate, up-to-date records in internal systems.
• Communicate professionally with field management and other team members.
• Take on additional tasks as assigned.

Benefits

• Competitive pay and benefits.
• Equipment provided.
• Opportunity for growth within a stable organization.
• Supportive, responsive leadership and a collaborative team culture.
• High autonomy with clear expectations.
• Casual, professional work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED