Dispatch Coordinator

DHL Supply Chain • Stafford, VA

5d

About The Position

The Dispatch Coordinator delegates work to forklift operators, shuttle drivers, spotters, and OTR drivers. The role identifies product needs for shipments and oversees product levels at all sub-sites to prevent shortages. The coordinator works closely with forklift operators, load planners, production technicians, and tractor-trailer drivers to achieve and maintain high service levels.

This position schedules inbound and outbound freight and trailers in line with warehouse operations and capacity, supports accurate shipping and receiving, maintains required records and logs, and helps ensure safe, secure, efficient facility operations. The coordinator also handles customers and customer representatives, assists with training new associates, and helps improve productivity through shipment and staffing adjustments.

The schedule is 2 p.m.–12 a.m., Tuesday through Friday. Pay is $26.00 per hour.

Requirements

• High school diploma or equivalent.
• One year of relevant experience is preferred.

Nice To Haves

• One year of relevant experience.

Responsibilities

• Delegate work to forklift operators, shuttle drivers, spotters, and OTR drivers.
• Identify product needs for shipments and oversee product levels at all sub-sites to eliminate shortages.
• Schedule inbound and outbound freight and trailers to comply with warehouse operations and capacities.
• Meet or exceed service and efficiency standards for shipping and receiving.
• Ensure the accuracy of shipping and receiving bills of lading (B.O.L.) documents.
• Handle customers and customer representatives.
• Gather and maintain data and records related to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Keep the facility dock door control board accurate.
• Conduct operations safely and report unsafe conditions that cannot be self-corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company housekeeping standards.
• Conduct oneself in a polite, service-oriented manner toward customer representatives and fellow associates.
• Increase productivity by decreasing loading rates in relation to budgeted allowance, including through slides, TS/TSAPS shipments, cross docks, appropriate product levels, and other efficiency opportunities.
• Use and apply various systems.
• Increase productivity by adjusting staffing levels or suggesting staffing cuts based on workload in different work areas.
• Ensure loading is on time according to Load Ready Date and Times.
• Track and minimize downtime.
• Issue moves.

Benefits

• Medical coverage offered on the 30th day.
• Dental coverage offered on the 30th day.
• Vision coverage offered on the 30th day.
• PTO.
• 401(k) with company match.
• Tuition reimbursement program.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED