Dispatch Coordinator

Genesis Logistics Inc. (Supply Chain)•Stafford, VA

About The Position

The Dispatch Coordinator delegates work to forklift operators, shuttle drivers, spotters, and over-the-road drivers. The role identifies product needs for shipments and oversees product levels at all sub-sites to eliminate shortages. The coordinator works closely with forklift operators, load planners, production technicians, and tractor-trailer drivers to achieve and maintain high service levels. The position schedules inbound and outbound freight and trailers in accordance with warehouse operations and capacities, ensures accurate shipping and receiving documentation, and maintains records and operational logs. It also supports training, facility security, safety, housekeeping, productivity, and on-time loading.

Requirements

  • High school diploma or equivalent.
  • One year of relevant experience is preferred.

Nice To Haves

  • One year of relevant experience.

Responsibilities

  • Delegate work to forklift operators, shuttle drivers, spotters, and over-the-road drivers.
  • Identify product needs for shipments and oversee product levels at all sub-sites to eliminate shortages.
  • Schedule inbound and outbound freight and trailers to comply with warehouse operations and capacities.
  • Meet or exceed service and efficiency standards for shipping and receiving.
  • Ensure accuracy of shipping and receiving bills of lading (B.O.L.) documents.
  • Handle customers and customer representatives.
  • Gather and maintain data and records related to shipping and receiving activities.
  • Maintain legible and accurate records and logs as required.
  • Assist in training new associates.
  • Assist in maintaining facility security.
  • Keep the facility dock door control board accurate.
  • Conduct operations safely and report unsafe conditions that cannot be self-corrected to the warehouse supervisor.
  • Maintain a clean, neat, and orderly work area according to company housekeeping standards.
  • Interact politely and in a service-oriented manner with customer representatives and fellow associates.
  • Increase productivity by decreasing loading rates in relation to budgeted allowance, including through slides, TS/TSAPS shipments, cross docks, maintaining appropriate product levels, and other efficiency opportunities.
  • Apply knowledge of various systems.
  • Help keep operations efficient by adjusting or recommending staffing levels based on workload in different work areas.
  • Ensure loading is on time according to Load Ready Date and Times.
  • Track and minimize downtime.
  • Issue moves.

Benefits

  • Medical coverage offered starting on the 30th day.
  • Dental coverage offered starting on the 30th day.
  • Vision coverage offered starting on the 30th day.
  • Paid time off (PTO).
  • 401(k) with company match.
  • Tuition reimbursement program.
  • Training and career advancement opportunities.
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