Dispatch Coordinator
About The Position
RelaDyne, the nation's leading automotive, industrial, and commercial lubricants provider, is hiring a customer-focused Dispatch Coordinator to coordinate fuel deliveries, communicate with customers and drivers, and support safe, timely, and efficient branch operations. The role helps deliver excellent customer service while maximizing driver productivity, managing inventory, and supporting branch operations. The Dispatch Coordinator is the primary point of contact for customers, drivers, and branch personnel. The role schedules and dispatches fuel deliveries, monitors inventory, manages delivery documentation and records, responds to customer inquiries, and supports safety and compliance. This is a safety-sensitive position. Employment is contingent upon required pre-employment screenings, which may include background checks, drug and alcohol screening, and other evaluations required by law or company policy.
Requirements
- At least 1 year of dispatching experience.
- Strong communication and customer service skills.
- Excellent organizational, time-management, and multitasking abilities.
- Strong attention to detail and problem-solving skills.
- Ability to work effectively under pressure in a fast-paced, changing environment.
- Ability to prioritize tasks, adapt to schedule changes, and make sound decisions.
- Proficiency with computers and data entry.
- Ability to work collaboratively with customers, drivers, and branch personnel.
- Strong commitment to safety, professionalism, and dependability.
- Successful completion of required pre-employment screenings, which may include a background check, drug and alcohol screening, and other evaluations required by law or company policy.
Nice To Haves
- Previous dispatching experience, preferably in the fuel, transportation, or logistics industry.
- Experience with dispatch software.
- Familiarity with fuel inventory management systems and tools.
- Leadership experience.
Responsibilities
- Serve as the primary point of contact for customers, drivers, and branch personnel.
- Coordinate and schedule fuel deliveries to meet customer needs and maximize efficiency.
- Dispatch trucks and assign deliveries based on schedules, product availability, and customer priorities.
- Monitor fuel inventory and anticipate product needs based on sales and delivery trends.
- Communicate schedule changes, resolve delivery issues, and adjust plans as needed.
- Complete sales orders, process delivery tickets, enter data, and maintain accurate records.
- Provide customer pricing and respond to customer inquiries professionally.
- Support monthly inventory processes and fuel inventory management.
- Promote driver safety and ensure compliance with company policies and applicable regulations.
- Confirm completion of daily pre-trip and post-trip inspections and assist with truck-related issues as needed.
- Report accidents, incidents, and unsafe conditions promptly.
- Help maximize customer satisfaction, operational efficiency, and profitability.
- Perform other duties as assigned.
Benefits
- Competitive pay of $27–$32 per hour.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Paid time off and company holidays.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
