Dispatch Coordinator

DHL (Supply Chain) • Hamilton, OH

6d

About The Position

DHL Supply Chain is hiring a Dispatch Coordinator to coordinate freight and trailer activity and support efficient warehouse operations. The role delegates forklift operators, shuttle drivers, spotters, and over-the-road drivers; identifies product needs for shipments; and oversees product levels at all sub-sites to help eliminate shortages. The coordinator works closely with forklift operators, load planners, production technicians, and tractor-trailer drivers to achieve and maintain high service levels.

The position schedules inbound and outbound freight and trailers in line with warehouse operations and capacity, supports accurate shipping and receiving documentation, and maintains records related to shipping and receiving. It also involves customer interaction, training support for new associates, facility security, dock door control, safety, and housekeeping. The coordinator looks for productivity and efficiency opportunities, tracks and minimizes downtime, helps adjust staffing to workload, ensures on-time loading, and issues moves.

The schedule is Monday through Friday, 5:00 a.m. to 2:30 p.m. Pay is $21.50 per hour.

Requirements

• High school diploma or equivalent.
• Dispatching experience.
• Computer knowledge.
• Six months of related experience is listed among the desired skills and experience.

Nice To Haves

• One year of relevant experience is preferred.

Responsibilities

• Delegate forklift operators, shuttle drivers, spotters, and over-the-road drivers.
• Identify product needs for shipments and oversee product levels at all sub-sites to eliminate shortages.
• Work with forklift operators, load planners, production technicians, and tractor-trailer drivers to achieve and maintain high service levels.
• Schedule inbound and outbound freight and trailers to comply with warehouse operations and capacities.
• Meet or exceed service and efficiency standards for shipping and receiving.
• Ensure the accuracy of shipping and receiving bills of lading and other documents.
• Handle customers and customer representatives.
• Gather and maintain data and records related to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Keep the facility dock door control board accurate.
• Conduct operations safely and report unsafe conditions that cannot be self-corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company housekeeping standards.
• Interact politely and in a service-oriented manner with customer representatives and fellow associates.
• Increase productivity by identifying efficiency opportunities, including slides, TS/TSAPS shipments, cross-docks, and maintaining appropriate product levels.
• Apply knowledge of various systems.
• Suggest staffing-level adjustments based on workload to help keep operations efficient.
• Ensure loading is completed on time according to Load Ready Dates and Times.
• Track and minimize downtime.
• Issue moves.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with company match.
• Tuition reimbursement.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED