Dispatch Coordinator

Aston Carter•Fond du Lac, WI

22h•$30 - $31•Onsite

About The Position

The Dispatch Coordinator supports daily trailer and yard operations across a large manufacturing and warehouse campus. This newly created role serves as the central point of communication for trailer movement requests, coordinating with yard drivers, warehouse personnel, operational teams, and third-party fleet maintenance providers. Using radio communications, Microsoft Excel, and operational tracking systems, the coordinator helps ensure timely trailer movements, accurate records, and effective management of trailer-related issues. The role also contributes to developing operational processes that improve communication and efficiency across the campus. This position is onsite in Fond Du Lac, Wisconsin, Monday through Friday from 5:30 AM to 2:30 PM. It operates in an active, fast-paced logistics environment involving trailer yards, docks, staging areas, and storage lots, with established transportation, safety, and yard procedures.

Requirements

Previous experience in dispatching, logistics coordination, transportation operations, warehouse administration, or a closely related field.
Strong organizational skills and ability to manage multiple tasks and priorities in a fast-paced environment.
Experience communicating effectively with multiple stakeholders while managing competing operational priorities.
Proficiency with Microsoft Excel, including data entry and tracking, and familiarity with other Microsoft Office applications.
Excellent verbal and written communication skills.
High accuracy, attention to detail, and follow-through in documentation and task completion.
Ability to make sound decisions and adapt quickly to changing operational demands.
Strong teamwork and collaboration skills, including the ability to work closely with drivers, supervisors, and cross-functional teams.

Nice To Haves

Experience in manufacturing, distribution, warehouse, transportation, or third-party logistics (3PL) environments.
Knowledge of trailer operations, freight flow, dock scheduling, or yard management processes.
Experience coordinating truck, trailer, or fleet activities in a logistics or transportation setting.
Familiarity with fleet maintenance processes and preventive maintenance scheduling.
Understanding of transportation and yard safety practices and procedures.
Experience as a transportation coordinator, warehouse administrator, shipping and receiving coordinator, fleet coordinator, freight broker, or logistics coordinator.

Responsibilities

Serve as the primary point of contact for campus trailer movement and yard transportation activities.
Receive, prioritize, and dispatch trailer move requests to yard drivers using radio communications.
Coordinate trailer movements among manufacturing facilities, warehouses, docks, staging areas, and storage lots.
Monitor active requests and ensure assigned trailer moves are completed promptly.
Maintain communication with drivers and operational stakeholders to support daily logistics operations.
Work with driver leadership and supervisors to address changing business needs and priorities.
Prepare and distribute daily operational notes and updates for shift handoffs.
Track trailer activity, movements, and completion status using Microsoft Excel and other operational tools.
Maintain accurate records of damaged trailers, maintenance requests, trailer audits, radio calls, trailer moves, and operational exceptions.
Conduct and support trailer inspections to identify equipment concerns and operational issues.
Coordinate repairs and preventive maintenance with third-party fleet maintenance providers.
Review repair estimates and communicate findings to operational leadership for approval and follow-up.
Monitor trailer pools to align equipment availability with production and distribution requirements.
Partner with warehouse, shipping, receiving, transportation, and production teams to facilitate efficient trailer flow.
Provide updates about delays, equipment concerns, maintenance needs, and operational risks.
Collaborate with supervisors and driver leadership to improve communication processes and operational efficiency.
Support campus-wide logistics coordination and help reduce unnecessary driver radio traffic through dedicated dispatch channels.
Prepare daily reports, audit documentation, and shift summaries to support operational visibility and decision-making.
Track performance metrics and operational data to support continuous improvement.
Maintain accurate operational records and documentation.
Identify and report equipment concerns, support trailer audits and compliance activities, and follow established transportation, safety, and operational procedures.
Communicate safety-related concerns to appropriate leadership.