(USA) Cake Decorator
About The Position
As a Cake Decorator at Sam’s Club, you drive member service in the bakery by helping deliver products members love. You collaborate with other associates to meet member expectations and maintain high standards for bakery quality, service, and operations. You plan bakery production and create decorative designs on bakery items, including flowers and lettering, following recipes and measurement instructions. You use decorating tools and a variety of products, maintain equipment, and follow food safety, sanitation, cold-chain, inventory, quality, and date-control standards. You also help manage production, merchandise ordering, product quality, waste, and seasonal volume, while assisting members with purchasing decisions and resolving their concerns. The role includes using handheld and other digital tools to make decisions and improve sales, the shopping experience, and associate engagement. You collaborate across teams, help train and develop associates, and model respectful, supportive, high-quality service. Associates are expected to follow company policies and standards of ethics and integrity, support a culture of belonging, serve members, and pursue continuous improvement.
Requirements
- At least 6 months of experience in a fresh production area.
- Must be 18 years of age or older.
- Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.
Nice To Haves
- Cake decorating experience.
Responsibilities
- Collaborate with cross-functional teams and help educate associates on tools, tasks, and resources.
- Provide customer service, adapt to business needs, maintain in-stock levels, and control shrinkage.
- Plan bakery production and ensure consistency in product quality and decorative designs.
- Follow recipes and measurement instructions and decorate bakery items, including creating flowers and lettering.
- Follow food safety, sanitation, cold-chain, and inventory-management standards.
- Operate, maintain, and sanitize equipment, and understand product layout execution.
- Use handheld technology and digital tools to make decisions about production, merchandise ordering, training, and product quality.
- Drive bakery-area performance, maintain quality and date-control standards, and eliminate waste.
- Prepare for seasonal events that affect bakery volume, such as holidays, graduations, and family events.
- Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
- Model high-quality service and products, understand associate roadblocks, and assist in training, developing, influencing, and inspiring associates.
- Complete work assignments and priorities by applying policies, data, and resources; collaborating with relevant partners; communicating progress; and recommending improvements.
- Promote respect, belonging, teamwork, integrity, accountability, customer-first service, and continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for listed programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
