CAFE CASHIER

Forrest General Hospital•Hattiesburg, MS

About The Position

Under the direct supervision of the Food Service Manager, the Cafe Cashier accurately operates the cash register to collect payment for goods sold. Accuracy and speed are essential. The role includes reconciling and recording money, resolving performance variances, generating reports, troubleshooting register problems, and posting menus. The employee maintains a clean, orderly, and well-stocked workstation; performs sanitation duties throughout the retail food court; serves at the steam table; and provides customer service from the grill location. Complaints and issues are referred to a Supervisor for resolution. The Cafe Cashier helps maintain a hospitable environment for staff and visitors, assists people with disabilities, and supports front-of-house operations by stocking supplies, cleaning spills, removing garbage, and performing other assigned duties. The employee communicates and interacts appropriately with patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs. Performance expectations include receiving, rotating, stocking, and distributing food and supplies; working in freezer, cooler, and dry storage areas; reading and following recipes; safely and efficiently operating food-service equipment; maintaining a clean and sanitary work area; operating and balancing the cash register; taking phone orders; delivering meals to patients; washing and sanitizing dishes; keeping floors clean and dry; maintaining a clean and stocked dining room; following management direction; and assisting in other areas as needed.

Requirements

High school diploma or equivalent required.
Ability to accurately perform repetitive tasks under time pressures.
Ability to treat customers in a friendly and helpful manner, including when customers are difficult to deal with.
Ability to operate a cash register, make change, and balance the register at the end of a shift.

Nice To Haves

Strong background in math preferred.
One year of work experience preferred.

Responsibilities

Accurately operate the cash register and collect cash or charges for goods sold.
Reconcile and record money, resolve performance variances, generate reports, troubleshoot register problems, and post menus.
Maintain a clean, orderly, and well-stocked workstation.
Perform sanitation duties throughout the retail food court.
Serve at the steam table and provide customer service from the grill location.
Refer complaints and issues to the Supervisor for resolution.
Help provide a hospitable environment for staff and visitors, including assisting people with disabilities.
Stock supplies, clean spills, remove garbage, and perform other front-of-house duties as assigned.
Receive, rotate, stock, and distribute food and supplies.
Work in freezer, cooler, and dry storage areas; read and follow recipes.
Operate food-service equipment safely and efficiently, including the grill, food processors, choppers, and mixers.
Take phone orders and deliver meals to patients in a friendly manner.
Wash and sanitize dishes, keep floors clean and dry, and keep the dining room clean and stocked.
Communicate and interact appropriately with patients, families, and visitors of all age groups while respecting cultural and religious beliefs.
Follow management direction and assist in other areas as needed.