Café Manager

Compass Group•New York, NY

7d•$75,000 - $80,000

About The Position

Compass Group USA is seeking a results-driven Café Manager to lead the overall café experience, combining innovative hospitality with operational excellence. Reporting to the Multi-Unit General Manager, the Café Manager partners with stakeholders across the account to deliver a high-quality food service experience aligned with the client’s strategic goals. The role oversees café operations, financial stewardship, labor management, and team culture, while championing workplace and food safety. The client food program aims to inspire and enable people to make food choices and use food experiences to develop more sustainable lifestyles and communities.

Requirements

At least 2–4 years of management experience in a high-volume café, restaurant, hotel, or stadium environment.
Strong written and verbal communication skills, including the ability to present to stakeholders and provide clear executive direction.
Proficiency in computer and technical skills, including working knowledge of Google Sheets, Docs, and Slides.
Value-driven leadership, a sense of purpose and responsibility, and the ability to inspire a large, diverse team.
Passion for the intersection of exceptional food and world-class service.

Nice To Haves

Associate degree or equivalent professional experience.
ServSafe Manager Certification.
Experience managing and navigating a union environment.

Responsibilities

Enhance and enforce food and workplace safety practices, including allergen management and compliance with health regulations.
Design, manage, and take ownership of the overall café experience, ensuring all guest touchpoints reflect excellence.
Establish and maintain warm, inclusive, proactive hospitality standards.
Lead team professional development and foster continuous learning, growth, and high associate engagement.
Manage financial and budgetary responsibilities, including inventory control and labor management.
Collaborate with culinary leadership to integrate back-of-house innovation with front-of-house service.
Integrate diverse perspectives and experiences into the café’s culture and build an inclusive team.
Maintain relationships with client partners and regional leadership to ensure the café exceeds program expectations.