Café Manager
About The Position
Restaurant Associates is seeking a results-driven Café Manager to lead the café experience and balance innovative hospitality with operational excellence. Reporting to the Multi-Unit General Manager, the manager partners with account stakeholders to deliver a high-quality food service experience that delights guests and supports the partner’s strategic goals. The role oversees café operations, financial stewardship, labor management, and team culture. The Café Manager champions workplace and food safety, including responsible practices that protect guests and team members. The food program aims to inspire people to make food choices and use food experiences to develop more sustainable lifestyles and communities.
Requirements
- A minimum of 2–4 years of management experience in a high-volume café, restaurant, hotel, or stadium environment.
- Strong written and verbal communication skills, including the ability to present to stakeholders and provide clear executive direction.
- Computer and technical proficiency, including working knowledge of Google Suite tools such as Sheets, Docs, and Slides.
Nice To Haves
- Associate degree or equivalent professional experience.
- Value-driven leadership with a strong sense of purpose and responsibility and the ability to inspire a large, diverse team.
- Passion for the intersection of exceptional food and world-class service.
- ServSafe Manager Certification.
- Experience managing and navigating a union environment.
Responsibilities
- Enhance and enforce food and workplace safety practices, including allergen management and compliance with health regulations.
- Design, manage, and take ownership of the overall café experience, ensuring the atmosphere and service reflect excellence.
- Establish and maintain warm, inclusive hospitality that proactively engages guests.
- Lead team professional development and foster continuous learning, growth, and associate engagement.
- Manage financial and budgetary responsibilities, inventory control, and labor.
- Collaborate with culinary leadership to integrate back-of-house innovation with front-of-house service.
- Integrate diverse perspectives and experiences into the café’s culture and build an inclusive team.
- Maintain relationships with client partners and regional leadership to ensure the café exceeds program expectations.
Benefits
- Medical, dental, vision, life and accidental death insurance, and disability insurance.
- Retirement plan.
- Paid time off and holiday time off, which varies by site and state.
- Associate Shopping Program and Discount Marketplace.
- Health and Wellness Programs.
- Identity Theft Protection.
- Pet Insurance.
- Commuter Benefits.
- Employee Assistance Program.
- Flexible Spending Accounts (FSAs).
- Paid Parental Leave.
- Personal Leave.
- Other paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
