Assistant Café Manager

Compass Group•San Bruno, CA

About The Position

Bon Appetit Management Company is seeking an Assistant Café Manager in San Bruno, California. The role supports the Café Manager in overseeing daily café operations and delivering exceptional service. The Assistant Café Manager ensures compliance with partner guidelines, local Health Department regulations, and company standards for food quality, freshness, presentation, workplace safety, and food safety. The position has a particular focus on developing and managing the performance of team members, motivating associates to meet operational objectives, improving customer satisfaction, and maintaining strong relationships with clients. The role also supports a food program whose vision is to inspire sustainable food choices and communities. The position is scheduled Monday through Friday, 6:00 a.m. to 3:30 p.m. The listed salary range is $76,240–$78,000. An associate degree or equivalent professional experience is preferred. The posting seeks at least one year of supervisory experience in a similar high-volume, premium food-service or hospitality environment. ServSafe certification is preferred; union-environment experience is a plus. Bon Appetit describes itself as a restaurant company operating in contract food service, offering its chefs and managers creative freedom and opportunities to learn and grow. It is a member of Compass Group USA. The company is an equal opportunity employer and considers qualified applicants in accordance with applicable law.

Requirements

  • At least one year of supervisory experience in a similar high-volume, premium food-service or hospitality environment.
  • Strong written and verbal communication skills, including the ability to provide clear direction and guest-facing hospitality.
  • Computer and technical proficiency, including working knowledge of Google Suite tools.
  • Ability to perform the position’s essential functions satisfactorily, with or without reasonable accommodation.

Nice To Haves

  • An associate degree or equivalent professional experience.
  • Demonstrated ability to drive and enhance a culture focused on food and workplace safety.
  • Prior experience in a restaurant, café, hotel, or high-end events environment.
  • Ability to integrate diverse perspectives and experiences to build a cohesive team culture.
  • ServSafe certification.
  • Experience managing in a union environment.

Responsibilities

  • Manage workplace and food safety standards, including allergen management, to protect guests and maintain operational compliance.
  • Attend monthly safety meetings, participate in safety inspections, and ensure daily operations meet or exceed corporate safety benchmarks.
  • Establish and maintain warm, inclusive, engaging hospitality for guests.
  • Participate in team-member selection and lead ongoing training and professional development for front-of-house staff.
  • Monitor financial and budgetary responsibilities while maintaining operational standards and fiscal efficiency.
  • Complete payroll, service reports, accounts receivable, and human resources documentation within required timelines.
  • Operate web-based ordering systems, process customer requests, and manage menu updates.
  • Communicate and partner with the Café Manager and client stakeholders to meet café objectives.
  • Motivate and direct associates toward operational objectives, customer satisfaction, and effective teamwork.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and accidental death and dismemberment insurance
  • Disability insurance
  • Retirement plan
  • Paid time off
  • Holiday time off, varying by site and state
  • Associate shopping program
  • Health and wellness programs
  • Discount marketplace
  • Identity theft protection
  • Pet insurance
  • Commuter benefits
  • Employee assistance program
  • Flexible spending accounts
  • Paid parental leave
  • Personal leave
  • Additional paid and/or unpaid time off in accordance with applicable law
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