Café Manager

OCS Group

8d

About The Position

The Café Manager oversees the café’s catering operations and team, working with the Senior Chef to develop seasonal food and drink menus for the site and client events. Menu planning should account for the site or event’s demographic or theme, menu size, dietary needs, and available cooking equipment. The manager ensures the team’s work meets the client’s needs and that legal and company requirements are met daily.

The role includes training team members on menus, serving procedures, company etiquette, safety standards, and regulations. The Café Manager also works within budgets set by their line manager, plans catering operations and allocates resources, and builds vendor relationships to obtain food and other supplies at the best prices. The stated shift pattern is 8am–4pm, Monday to Friday.

Requirements

• Proven experience managing contract catering operations and teams.
• Level 3 qualification in Catering and Hospitality or equivalent.
• Unit management experience within the contract catering sector.
• Proven leadership skills and the ability to lead, mentor, and motivate a team.
• Experience building relationships with clients and staff and meeting client expectations.
• Ability to work in a fast-paced environment and adapt to changing demands.
• Right to work in the UK.
• Understanding of financial management, budgeting, and cost control.
• Excellent customer service skills.
• Ability to handle varied situations and find practical solutions.
• Outstanding verbal and written communication skills.
• Good time-management and organisational abilities.
• Ability to handle sensitive and confidential information.
• Competence with Microsoft Office tools, especially Excel.

Responsibilities

• Work with the Senior Chef to create seasonal food and drink menus for the site and client events.
• Consider the site or event’s demographic or theme, menu size, dietary needs, and available cooking equipment when planning menus.
• Oversee kitchen assistants, chefs, and servers, ensuring the team’s creations meet the client’s needs.
• Ensure legal and company requirements are met daily.
• Train team members on menus, serving procedures, company etiquette, safety standards, and regulations.
• Adhere to budgets set by the line manager when planning catering operations and allocating resources for food, cooking equipment, staffing, and equipment.
• Establish vendor relationships and ensure food and other supplies are purchased from the correct vendors at the best prices.

Benefits

• Access to digital courses and resources through the OCS Academy.
• Access to discounts, rewards, and wellbeing resources through the Hapi app.
• Further development and qualifications.
• Access to a portion of earned wages before payday through the Wagestream app (contract specific).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed