Assistant Café Manager

Compass Group • Palo Alto, CA

5d

About The Position

Bon Appétit Management Company is seeking an Assistant Café Manager to support the overall success and operational excellence of its café. Working closely with the Café Manager, this role oversees daily café operations, helps develop and manage the performance of team members, and motivates associates to meet operational objectives. The Assistant Café Manager helps deliver exceptional customer service and maintain strong relationships with clients while ensuring adherence to partner guidelines, local Health Department regulations, and Bon Appétit standards for food quality, freshness, and presentation. The role also champions workplace and food safety, including allergen management.

Requirements

• At least 1 year of supervisory experience in a similar high-volume, premium food service or hospitality environment.
• Demonstrated ability to drive and enhance a culture focused on food and workplace safety.
• Ability to integrate diverse perspectives and experiences to build a cohesive team culture.
• Strong written and verbal communication skills, including the ability to provide clear direction and guest-facing hospitality.
• Computer and technical proficiency, including working knowledge of Google Suite tools.

Nice To Haves

• Associate degree or equivalent professional experience.
• Prior experience in a restaurant, café, hotel, or high-end events environment.
• ServSafe Certification.
• Experience managing in a union environment.

Responsibilities

• Manage workplace and food safety standards, including allergen management, to protect guests and ensure operational compliance.
• Attend monthly safety meetings, participate in safety inspections, and ensure daily operations meet or exceed corporate safety benchmarks.
• Establish and maintain warm, inclusive hospitality that engages guests.
• Participate in team member selection and lead training and professional development for front-of-house staff.
• Monitor financial and budgetary responsibilities and maintain fiscal efficiency while meeting operational standards.
• Complete payroll, service reports, accounts receivable, and human resources documentation within required timelines.
• Operate web-based ordering systems, process customer requests, and manage menu updates.
• Communicate and partner with the Café Manager and client stakeholders to meet café objectives.
• Help oversee daily café operations and develop and manage the performance of team members.
• Motivate and direct associates to achieve operational objectives, customer satisfaction, and effective client relationships.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Disability insurance
• Retirement plan
• Paid time off
• Holiday time off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave
• Potential paid and/or unpaid time off in accordance with applicable federal, state, and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed