Assistant Café Manager
About The Position
Bon Appetit Management Company is seeking an Assistant Café Manager to help lead the café’s daily operations and deliver outstanding service. Working closely with the Café Manager, this role supports operational excellence, team development, and performance management while ensuring the café follows the partner’s culture and guidelines, local Health Department regulations, and Bon Appetit’s standards for food quality, freshness, and presentation. The Assistant Café Manager motivates and directs associates to meet operational objectives, provide exceptional customer satisfaction, and maintain strong relationships with clients. The position also champions workplace and food safety, including allergen management. The role is based in San Bruno, California, with a Monday–Friday work shift from 6:00 a.m. to 3:30 p.m. The stated salary range is $76,240–$78,000. Bon Appetit describes its food program as aiming to inspire food choices and food experiences that support more sustainable lifestyles and communities.
Requirements
- At least 1 year of supervisory experience in a similar high-volume, premium food service or hospitality environment.
- Strong written and verbal communication skills, including the ability to provide clear direction and guest-facing hospitality.
- Computer and technical proficiency, including working knowledge of Google Suite tools.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Associate degree or equivalent professional experience.
- Demonstrated ability to drive and enhance a culture focused on food and workplace safety.
- Prior experience in a restaurant, café, hotel, or high-end events environment.
- Ability to integrate diverse perspectives and experiences to build a cohesive team culture.
- ServSafe Certification.
- Experience managing in a union environment.
Responsibilities
- Manage workplace and food safety standards, including allergen management, to protect guests and maintain operational compliance.
- Attend monthly safety meetings, participate in safety inspections, and ensure daily operations meet or exceed corporate safety benchmarks.
- Establish and maintain warm, inclusive hospitality that engages guests.
- Participate in team member selection and lead training and professional development for front-of-house staff.
- Monitor financial and budgetary responsibilities while maintaining operational standards and fiscal efficiency.
- Complete payroll, service reports, accounts receivable, and human resources documentation within required timelines.
- Use web-based ordering systems, process customer requests, and manage menu updates.
- Maintain communication and partnerships with the Café Manager and client stakeholders to meet café objectives.
- Oversee daily café operations in coordination with the Café Manager.
- Motivate and direct associates to meet operational objectives and support customer satisfaction.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD&D
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off, varying by site and state
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Potential paid and/or unpaid time off benefits in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
