Café Manager

Compass Group•San Francisco, CA

About The Position

Bon Appetit Management Company is seeking a results-driven Café Manager to lead the overall café experience in San Francisco, California. Reporting to the Multi-Unit General Manager, the Café Manager partners with stakeholders across the account to provide an excellent food service experience that delights guests and supports the partner’s strategic goals. The role oversees café operations, financial stewardship, labor management, and team culture, while championing food and workplace safety. The position works Monday through Friday and offers a salary of $83,000–$88,000. Bon Appetit operates in contract food service and emphasizes creative, current culinary offerings rather than standardized recipes. The Café Manager collaborates with culinary leaders to connect back-of-house innovation with front-of-house service, and develops an inclusive, high-performing team. The company’s food program aims to inspire food choices and use food experiences to support more sustainable lifestyles and communities.

Requirements

  • At least 2–4 years of management experience in a high-volume café, restaurant, hotel, or stadium environment.
  • Strong written and verbal communication skills, including the ability to present to stakeholders and provide clear executive direction.
  • Computer and technical proficiency, including working knowledge of Google Suite tools such as Sheets, Docs, and Slides.
  • Value-driven leadership, a sense of purpose and responsibility, and the ability to inspire a large, diverse team.
  • Passion for the intersection of exceptional food and world-class service.

Nice To Haves

  • Associate degree or equivalent professional experience.
  • ServSafe Manager Certification.
  • Experience managing and navigating a union environment.

Responsibilities

  • Enhance and enforce food and workplace safety practices, including allergen management and compliance with health regulations.
  • Design, manage, and take ownership of the complete café experience, ensuring all guest touchpoints reflect excellence.
  • Establish and maintain warm, inclusive, proactive hospitality standards.
  • Lead team professional development and foster continuous learning, growth, and associate engagement.
  • Manage financial and budgetary responsibilities, inventory control, and labor management.
  • Collaborate with culinary leadership to integrate back-of-house innovation with front-of-house service.
  • Integrate diverse perspectives and experiences into the café culture and build an inclusive team.
  • Maintain relationships with client partners and regional leadership to ensure the café exceeds program expectations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and accidental death insurance
  • Disability insurance
  • Retirement plan
  • Paid time off
  • Holiday time off, varying by site and state
  • Associate shopping program
  • Health and wellness programs
  • Discount marketplace
  • Identity theft protection
  • Pet insurance
  • Commuter benefits
  • Employee assistance program
  • Flexible Spending Accounts (FSAs)
  • Paid parental leave
  • Personal leave
  • Additional paid and/or unpaid time off benefits may be available under applicable federal, state, and local laws.
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