PM Assistant Café Manager
About The Position
Bon Appétit Management Company is seeking an Assistant Café Manager to support the café’s overall success and operational excellence. The role works closely with the Café Manager to oversee daily café operations, deliver warm and inclusive hospitality, and ensure exceptional customer satisfaction. The Assistant Café Manager also supports the development and performance management of team members and helps foster a collaborative relationship with clients. The position ensures compliance with the partner’s culture and guidelines, local Health Department regulations, and Bon Appétit standards for food quality, freshness, presentation, and safety. It includes managing allergen and workplace safety practices, developing front-of-house staff, monitoring budgets and operational standards, completing administrative requirements, and using web-based ordering systems. The role is based in San Bruno, California, and is scheduled Monday through Friday, 10:30 a.m. to 8:30 p.m. Salary is $83,000–$88,000.
Requirements
- At least 1 year of supervisory experience in a similar high-volume, premium food service or hospitality environment.
- Strong written and verbal communication skills, including the ability to provide clear direction and guest-facing hospitality.
- Computer and technical proficiency, including working knowledge of Google Suite tools.
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Associate degree or equivalent professional experience.
- Demonstrated ability to drive and enhance a culture focused on food and workplace safety.
- Prior experience in a restaurant, café, hotel, or high-end events environment.
- Ability to integrate diverse perspectives and experiences to build a cohesive team culture.
- ServSafe Certification.
- Experience managing in a union environment.
Responsibilities
- Manage workplace and food safety standards, including allergen management, to protect guests and maintain operational compliance.
- Attend monthly safety meetings, participate in safety inspections, and ensure daily operations meet or exceed corporate safety benchmarks.
- Establish and maintain warm, inclusive hospitality that genuinely engages guests.
- Participate in team-member selection and lead ongoing training and professional development for front-of-house staff.
- Monitor and manage financial and budgetary responsibilities while maintaining operational standards and fiscal efficiency.
- Complete payroll, service reports, accounts receivable, and human resources documentation within required timelines.
- Operate web-based ordering systems, process customer requests, and manage menu updates.
- Maintain communication and partnership with the Café Manager and client stakeholders to meet café objectives.
- Motivate and direct associates to achieve operational objectives, support customer satisfaction, and foster collaborative client relationships.
- Champion responsible workplace and food safety practices to support the well-being of guests and team members.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off, varying by site and state
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Paid and/or unpaid time off benefits may be available under applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
