Entry-Level Cable Technician

JHB-CUI•Roanoke, VA

24d

About The Position

CUI Cable Services is hiring an entry-level Cable Technician to install and service telecommunications equipment in customers’ homes. No prior cable experience is required; the company provides paid, hands-on training, tools, equipment, and ongoing training and certifications. Technicians travel to customer homes, work independently, and provide a strong customer experience while installing, activating, and troubleshooting residential Internet, TV, Phone, and Security services. Compensation is performance-based, with stated earnings of $800–$1,200+ per week and opportunities to increase earnings through performance incentives and advancement. CUI describes itself as veteran-owned and minority-owned and emphasizes training, mentorship, internal promotion, and its Core 4 Values: Honesty, Integrity, Teamwork, and Quality.

Requirements

Valid driver's license with a clean driving record.
Must be at least 23 years old.
Ability to pass a background check and drug screening.
Ability to lift up to 80 pounds.
Comfortable climbing ladders up to 30 feet.
Able to work in attics, crawl spaces, and outdoors in all weather conditions.
Flexible schedule, including occasional weekends.
Reliable and dependable, mechanically inclined, comfortable using technology, customer-focused, self-motivated, able to work independently, and willing to learn and grow.

Responsibilities

Install, activate, and troubleshoot residential Internet, TV, Phone, and Security services.
Diagnose and resolve service issues efficiently.
Educate customers about their equipment and services.
Test signal quality and ensure installations meet company standards.
Complete upgrades, repairs, and preventative maintenance.
Document completed work accurately using mobile applications.
Maintain the company vehicle, tools, and inventory.
Follow company safety policies and procedures.
Develop skills through ongoing training and certifications.