C-Store Manager
About The Position
The C-Store Manager leads convenience store and fuel station operations, championing exceptional customer service and operational excellence. The role is responsible for maximizing sales and profitability through strategic management of merchandise, inventory, personnel, operating costs, and shrink reduction, while supervising the store team and meeting company operating standards. The position is based at 4280 E. Tropical Pkwy, North Las Vegas, NV 89081. The manager oversees customer service, merchandise and inventory, employee training and performance, money handling, cash drawer balancing, deliveries, and operational reporting. The role also involves regular fuel surveys and spot checks, for which reliable transportation or a personal vehicle is required. The manager supervises all C-Store Staff.
Requirements
- At least three years of retail management experience.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Ability to obtain Food Safety, Alcohol Awareness, Non-Gaming, and Gaming cards.
- Reliable transportation or a personal vehicle.
- Open availability and willingness to cover shifts when needed.
- Proficiency in spoken and written English.
- Ability to apply logical thinking to instructions and problem-solving.
- Ability to qualify for licenses and permits required by federal, state, and local regulations.
- Regular standing and manual dexterity; ability to occasionally lift and/or move up to 50 pounds.
- Ability to perform duties in varying work conditions, including confined spaces.
Responsibilities
- Foster a welcoming customer-service culture and ensure customer interactions reflect company operational standards.
- Execute shrink and expense management strategies in accordance with senior management guidelines.
- Monitor merchandise stock levels, ensure perishables are within selling dates, and maintain a well-stocked sales floor with clear, accurate signage.
- Ensure employees follow policies and procedures, receive appropriate training, and maintain required equipment certifications.
- Apply money-handling procedures and use POS and other store equipment proficiently to reduce errors and cashier shortages.
- Participate in and promote Terrible Herbst Operational Excellence Programs.
- Prepare Daily Activity Reports accurately and promptly.
- Evaluate employee issues, conduct regular performance reviews, and provide constructive feedback and development strategies.
- Balance cash drawers daily and identify overages or shortages.
- Manage and verify daily deliveries by comparing shipments with inventory records.
- Conduct regular fuel surveys and spot checks.
- Supervise all C-Store Staff.
- Cover shifts when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
