C- Store Manager

Terrible's•Las Vegas, NV

7d•Onsite

About The Position

The C-Store Manager is a leadership role responsible for customer service and operational excellence across convenience store and fuel station operations. The manager oversees merchandise, inventory, personnel, operating costs, and shrink reduction to support sales and profitability, while supervising staff and ensuring company standards are met or exceeded. The role is based at 7560 Oso Blanca Rd, Las Vegas, NV 89149, and includes regular fuel surveys and spot checks requiring reliable transportation or a personal vehicle. The position supervises all C-Store staff. Work conditions include usually moderate noise and occasional exposure to unrestricted second-hand tobacco smoke. Reasonable accommodations may be made for individuals with disabilities.

Requirements

At least three years of experience in retail management.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Ability to obtain Food Safety, Alcohol Awareness, Non-Gaming, and Gaming cards.
Reliable transportation or a personal vehicle.
Open availability and willingness to cover shifts as needed.
Proficiency in spoken and written English to read and interpret documents, instructions, and manuals and communicate effectively.
Ability to apply logical thinking to execute instructions and resolve problems.
Ability to qualify for licenses and permits required by federal, state, and local regulations.
Regular standing and manual dexterity; ability to lift and/or move up to 50 pounds occasionally; ability to perform duties in varying conditions, including confined spaces.

Responsibilities

Create a welcoming environment and foster exceptional customer service in every customer interaction.
Execute shrink and expense management strategies in accordance with senior management guidelines.
Oversee merchandise stock levels, ensure perishables are within selling dates, and maintain a well-stocked selling floor with clear and accurate signage.
Ensure employees follow policies and procedures, receive appropriate training, and maintain current certifications for necessary equipment as required by regulations and company policy.
Apply money-handling procedures and use POS and other store equipment proficiently to minimize errors and cashier shortages.
Participate in and promote Terrible Herbst Operational Excellence Programs.
Prepare accurate and timely Daily Activity Reports about store operations and performance.
Evaluate and address employee issues, conduct regular performance reviews, and provide constructive feedback and growth strategies.
Balance cash drawers daily and identify overages or shortages.
Manage and verify daily deliveries by cross-checking shipments against inventory records.
Conduct regular fuel surveys and spot checks.
Cover shifts when needed.