C-Store Assistant Store Manager Trainee - 434

Terrible's•Henderson, NV

22h•Onsite

About The Position

The Assistant Manager Trainee is responsible for establishing and maintaining customer service and overseeing c-store operations, including gas pumps. The role supports maximum sales and profitability through merchandise and inventory management, employee management, and control of operating costs and shrink. The position is based at 3061 St. Rose Pkwy, Henderson, Nevada. The trainee ensures customers receive outstanding service in a customer-friendly environment and maintains operational standards. Duties include managing staffing and schedules, merchandise and perishables, employee training and compliance, money handling, store equipment, reports, and fuel surveys. The role may require covering open shifts, traveling to other district locations to support staffing, working any shift needed to meet store demands, and being on call for sick calls. The work environment usually has a moderate noise level. The role involves handling sensitive and confidential information and requires integrity and discretion. Physical demands include standing for long periods and the ability to stand, stoop, lift, wipe, reach, and type without assistance; lifting up to 45 pounds is required.

Requirements

Must be at least 21 years old.
Proof of eligibility to work in the United States.
Ability to communicate with customers and work in a busy environment.
Ability to stand for long periods and bend, stoop, and lift up to 45 pounds.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office.
Reliable transportation.
Ability to qualify for licenses and permits required by federal, state, and local regulations.
Must obtain a Non-Gaming card.
Must obtain Gaming Registration with the Nevada Gaming Control Board.
Valid Health Card.
Valid Alcohol Awareness Card.
Ability to read and interpret English-language safety rules, operating and maintenance instructions, and procedure manuals, and to read and communicate verbally in English; written English communication may also be required.
Ability to apply commonsense understanding to carry out written, oral, or diagrammed instructions and deal with problems involving several concrete variables in standardized situations.
Ability to stand, stoop, lift, wipe, reach, and type without assistance.
Integrity and discretion when handling sensitive and confidential information.

Responsibilities

Establish and maintain customer service and a customer-friendly environment while upholding superior operating standards.
Oversee c-store operations, including gas pumps, to support maximum sales and profitability.
Control shrink and expenses, and schedule employees according to management guidelines.
Maintain appropriate merchandise stock levels, ensure perishables are within selling dates, and keep the selling floor stocked and properly signed.
Ensure employees comply with policies and procedures and receive proper training; periodically verify that employee and equipment certifications are current as required.
Ensure money handling follows company procedures and employees are trained to use POS and other store equipment to minimize errors and cashier shortages.
Maintain company standards and meet or exceed Terrible Herbst Operational Excellence Programs.
Prepare Daily Activity Reports accurately and on time.
Prepare and complete the daily fuel survey.
Continually evaluate and manage employee issues and performance.
Cover open shifts as designated by the C-Store Manager.
Travel to other district locations to support staffing needs.
Be available to work any shift needed to meet store demands and be on call to cover sick calls.